Overall Ratings & Reviews Grand Zuri Lubuklinggau

Dear Mr. Ricky, Warm greetings from Hotel Grand Zuri Lubuklinggau! Thank you for your very positive and appreciative review. It is an honor for us to be your first choice in the Lubuklinggau area. Your review is a great encouragement for our entire team to continue to maintain and improve the quality of service, in order to provide the best accommodation experience for every guest. We are looking forward to your next visit. Best regards, Tri Heru Basuki. General Manager

Dear Mr. Helvin D. T., Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for the wonderful review that Mr. Helvin gave. We are very pleased to know that Mr. Helvin is satisfied with our friendly service, the cleanliness of the hotel, and the strategic location. We hope to welcome Mr. Helvin back on your next visit with an equally pleasant experience. Best regards, Tri Heru Basuki. General Manager

Dear Mr. Mrs. H*a, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for your positive review. We are very pleased to know that the friendliness of our staff, the strategic location in the city center, and the comfort of our hotel provided a pleasant stay for you. We look forward to welcoming you back to Hotel Grand Zuri Lubuklinggau on your next visit. Best regards, Tri Heru Basuki. General Manager.

Dear Mr. Muhammad N, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for your trust and loyalty, Mr. Muhammad, who has chosen Hotel Grand Zuri Lubuklinggau several times as a place to stay. We are very pleased to know that your overall experience was satisfactory. Your positive reviews are a motivation for us to continue to improve the quality of service and facilities. We look forward to the opportunity to welcome Mr. Muhammad back on your next visit. Best regards, Tri Heru Basuki. General Manager

Dear Mrs. Betty S, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for taking the time to share your experience staying with your family. We greatly appreciate your appreciation for the friendliness of our staff and the comfort of the swimming pool and changing room facilities. However, we also express our deepest apologies for the inconvenience you experienced, especially regarding the cleanliness of the room, late check-in, and the quality of the food that was not up to expectations. We take Mrs. Betty's input very seriously and will immediately follow up by conducting an evaluation with the housekeeping and kitchen teams to ensure that similar incidents do not happen again in the future. Regarding the children's breakfast policy and replacement of broken items, we ask for your understanding because it is already our policy. Once again, we thank you for this very constructive input. We hope that you and your family can give us the opportunity in the future to provide a much better stay experience. Best regards, Tri Heru Basuki. General Manager

Dear Ms. Sherly E. W, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for this very valuable review. We are very pleased to know that Ms. Sherly was satisfied with the friendliness of our staff, fast room service, and the comfort of relaxing in our skypool in the afternoon. We are always committed to providing the best service and a pleasant stay experience for every guest. Hopefully we can welcome Ms. Sherly again on another occasion with an even more special experience. Best regards, Tri Heru Basuki. General Manager

Dear Mrs. D*y, Warm greetings from Hotel Grand Zuri Lubuklinggau. Thank you for your positive review. We are very happy to know that you have stayed with us and that the overall experience of staying at our hotel was very good and comfortable. Guest comfort is our top priority, and your comments are an encouragement for the entire team to continue to provide the best service. We look forward to welcoming you back on another occasion with an equally pleasant experience. Best regards, Tri Heru Basuki. General Manager.

Dear Mrs. Dian O, Warm greetings from the Grand Zuri Lubuklinggau Hotel. Thank you for your review and feedback. We apologize if the additional charge policy for children does not meet Mrs. Dian and her family's expectations. We always strive to provide the best quality of food and service to match the price set. However, we greatly appreciate Mrs. Dian and her family's feedback and will use it as an evaluation material to improve our services in the future. Hopefully we can welcome Mrs. Dian and her family back to the Grand Zuri Lubuklinggau Hotel with an even better experience. Best regards, Tri Heru Basuki. General Manager.

Dear Mrs. Selly A, Warm greetings from the Grand Zuri Lubuklinggau Hotel. Thank you very much for the positive review that Mrs. Selly gave. We are very happy to hear that Mrs. Selly felt comfortable during her stay at the Grand Zuri Lubuklinggau Hotel and was satisfied with the service we provided. We will continue to strive to provide the best experience for each of our guests. We hope to welcome Mrs. Selly back on the next occasion. Best regards, Tri Heru Basuki. General Manager.

Dear Mrs. Selly A, Warm greetings from the Grand Zuri Lubuklinggau hotel. Thank you very much for the positive review that Mrs. Selly gave. We are very happy to hear that Mrs. Selly felt comfortable during her stay at the Grand Zuri Lubuklinggau. Our strategic location in the middle of the city was chosen to provide more comfort for guests, facilitating access to various important places. We will continue to strive to maintain the quality of our services and facilities so that your experience will be even more enjoyable on your next visit. We hope to welcome Mrs. Selly back to our hotel in the near future. Best regards, Tri Heru Basuki. General Manager

Dear Mr. E***e, Warmest Greeting From Grand Zuri Hotel Lubuklinggau Thank you for taking the time to share your experience at Grand Zuri Lubuklinggau. We are delighted to hear that you found our staff to be friendly, quick, and helpful. Providing excellent service is one of our top priorities, and it's wonderful to know that our team was able to assist you effectively during your stay. We also appreciate your feedback regarding the check-in and check-out process. Please rest assured that we are continuously working to improve our guest experience, and your comments will be taken into consideration as we streamline these procedures. We are glad to hear that, aside from this, your overall experience was pleasant. We hope to welcome you back to Grand Zuri Lubuklinggau soon, and we will make sure to provide you with an even more seamless experience next time. Regards, Tri Heru Basuki General Manager

Dear Mr. M*a, Warm greetings from the Grand Zuri Lubuklinggau Hotel. Thank you very much for your positive review and 5 stars. We are very happy to hear that you are satisfied with the friendliness of our staff. Our team always strives to provide the best service so that guests feel at home. This review means a lot to us, and we will continue to maintain high service standards. We look forward to welcoming you back to the Grand Zuri Lubuklinggau Hotel on another occasion. Best regards, Tri Heru Basuki. General Manager

Dear Mr. M*a, Warm greetings from the Grand Zuri Lubuklinggau Hotel. Thank you very much for your positive review. We are very happy to hear that you are satisfied with the friendliness of our staff and the cleanliness of our hotel. We always strive to provide the best service for every guest, and your comments are certainly an encouragement for the entire team to continue to maintain the quality of our services. We hope to welcome you back to the Grand Zuri Lubuklinggau Hotel in the near future to make your stay even more enjoyable. Best regards, Tri Heru Basuki. General Manager

Dear Mr. Mrs. S*a, Warm greetings from the Grand Zuri Lubuklinggau hotel. Thank you very much for your positive review. We are happy to hear that your child enjoyed swimming at our hotel and loved the view. We always strive to provide the best experience for our guests. Regarding the food menu choices, we greatly appreciate this feedback. We will consider adding more variety to the menu choices to meet the expectations of you and other guests. We are committed to continuously improving the quality of our services and facilities. Thank you for choosing Grand Zuri Lubuklinggau. We look forward to welcoming you back on your next visit and providing an even more enjoyable experience. Best regards, Tri Heru Basuki. General Manager

Dear Mrs. Tiranda A, Warm greetings from the Grand Zuri Lubuklinggau Hotel. Thank you for choosing the Grand Zuri Lubuklinggau Hotel as your place to stay. We are very pleased to know that Mrs. Tiranda felt comfortable and satisfied with her experience staying at our hotel. We are committed to always providing the best service and quality facilities for every guest. Mrs. Tiranda's positive review is a motivation for us to continue to improve the standards of service and comfort. We hope to welcome Mrs. Tiranda back on your next visit to Lubuklinggau. Best regards, Tri Heru Basuki. General Manager

Dear Mr. Isharjuna F. A, Warm greetings from the Grand Zuri Lubuklinggau Hotel. Thank you for taking the time to share your experience at the Grand Zuri Lubuklinggau Hotel. We are very pleased to know that Mr. Isharjuna felt comfortable during his stay and received friendly service from our staff. The hospitality and comfort of our guests is our top priority. Our team always strives to provide the best service with full attention so that every guest feels appreciated and at home. We look forward to welcoming Mr. Isharjuna back on your next visit. Best regards, Tri Heru Basuki. General Manager

Dear Mr. Ahmad T, Warm greetings from the Grand Zuri Lubuklinggau Hotel. Thank you very much for this great review. We are very happy to hear that Mr. Ahmad is satisfied with the friendliness of our staff and enjoyed the breakfast we served. We always strive to provide friendly service and quality food for the comfort of our guests. Mr. Ahmad's review means a lot to us, and we hope to welcome you back to the Grand Zuri Lubuklinggau Hotel for a more enjoyable stay. Best regards, Tri Heru Basuki. General Manager

Dear Mr. / Mrs. S*i, Warm greetings from the Grand Zuri Lubuklinggau hotel. Thank you for the feedback that you have given. We greatly appreciate every input that we receive to continue to improve our services. We apologize for the unpleasant experience related to the service of our security team and the condition of the room which is not soundproof. We will immediately review this and ensure that there is an improvement in parking services and room comfort for our guests. We hope that you will give us another chance to provide a better experience in the future. Best regards, Tri Heru Basuki. General Manager.

Dear Mrs. Desi P. S, Warm greetings from the Grand Zuri Lubuklinggau hotel. Thank you very much for the positive review. We are very happy to hear that Mrs. Desi felt comfortable and satisfied with the hospitality and services we provided. At Grand Zuri Lubuklinggau, we always strive to provide the best experience for every guest, prioritizing guest comfort and satisfaction. Reviews like this mean a lot to us, and will continue to encourage us to provide better service in the future. We hope to welcome Mrs. Desi and family back on another occasion. Best regards, Tri Heru Basuki. General Manager

Dear Mr. Deni S, Warm greetings from the Grand Zuri Lubuklinggau Hotel. Thank you for providing feedback regarding your stay at the Grand Zuri Lubuklinggau Hotel. We are very sorry to hear that your experience this time was not satisfactory, especially regarding the service from our security team. We will immediately follow up on this issue and ensure that similar incidents do not happen again. We apologize if there are any shortcomings in the service that Mr. Deni received. As a hotel that prioritizes guest comfort and security, we are committed to providing the best service and will provide further training to our security team to improve the quality of service. Thank you again for this very valuable input, we hope to provide a better experience on your next visit to the Grand Zuri Lubuklinggau Hotel. Best regards, Tri Heru Basuki. General Manager