9.0
Exceptional

From 158 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

8.9

Service and Facilites

9.0

People often mention about Santa Grand Signature Kuala Lumpur
All
Staff Friendliness (5)
Surroundings (4)
Distance to City Center (3)
Ambiance (3)
Bedroom (3)
Bathroom (3)
Accessibility (2)
Wifi (2)
Room Space (2)
Soundproof (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Santa Grand Signature Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Y***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 2 week(s) ago

I have stayed here several times and the breakfast is always complete, this time it is not like usual, there are no more pastries which are the mainstay of breakfast at Grand Santa, the menu is also ordinary, the room is clean, the service is still good
Translated by Google Icon
See original

Find this review helpful?

SRI A. S.
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

For solo travelers like me, I like the room. It's simple, not so big, clean, and light.

Find this review helpful?

Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 10 week(s) ago

During my 3 nights stay here, the hotel was comfortable, only the lobby was a bit small, the gym facilities were also complete... basically I don't regret staying here.
Translated by Google Icon
See original

1 people find it helpful

A***a
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 18 week(s) ago

The room very clean. Staff very helpful. Easy check in and check out. Location very near from LRT and other tourism place. Recommend for next trip.

3 people find it helpful

Edward L.
icon-origin-TRAVELOKA

7.2

/10

Reviewed 28 week(s) ago

Staff helpful, location are superb and price reasonable.

Find this review helpful?

N***a
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 29 week(s) ago

The staff is friendly and room was okay, food was okay. Unfortunately for me as business traveler, the free park is to limited and need to use valet parking (pricey).

Find this review helpful?

A***e
icon-origin-TRAVELOKA

9.0

/10

Reviewed 32 week(s) ago

Nice room, clean, pool view is also very good, just far when looking for food, and the staff is not very informative when asked about destinations in Kuala Lumpur, they should be more expert in answering, especially in the concierge and receptionist sections helping guests from outside Malaysia. Breakfast is not too varied but perfect, all delicious.
Read More
Translated by Google Icon
See original

1 people find it helpful

S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 44 week(s) ago

The hotel, the staff 's all are great. The food were nice, but can't say like its a very good one. Then very unfortunately they don't have any parking building. Only got 10 lot for parking behind the hotel, and we asked for valet parking, they say can't because our car is too low.

Find this review helpful?

Profile Picture
I Putu S. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 44 week(s) ago

Nice hotel, the city view from the room looks perfect, but when checking in, they were only given the key without being delivered as there was a difference in service between us and other guests and they looked a bit rude to us.

Find this review helpful?

Q***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 50 week(s) ago

The hotel has good service, the breakfast is quite diverse and edible, the room is small but quite airy, this area is also quite close to the dining and entertainment center, quiet at night and not noisy.
Translated by Google Icon
See original

Find this review helpful?

tatang s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 54 week(s) ago

Very satisfying stay here, strategic location and no vehicle noise, very friendly staff, clean rooms and the food is also delicious. Highly recommended.
Translated by Google Icon
See original

1 people find it helpful

Profile Picture
Nguyen T. T.
icon-origin-TRAVELOKA

9.6

/10

Reviewed 55 week(s) ago

Phòng rộng , rất sạch sẽ . Ngay trung tâm gần ga Dang wangi nên rất thuận tiện

Find this review helpful?

DANG N. V. T.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 57 week(s) ago

khách sạn sạch sẽ nhân viên tư vấn hổ trợ nhiệt tình.

Find this review helpful?

H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 60 week(s) ago

Kamar bersih dan bagus, makanan banyak dan bervariasi serta dekat ke kota. Pelayanan cepat dan sesuai. Lingkungan nya bagus dan bersih.

Find this review helpful?

Profile Picture
anggasia p. s.
icon-origin-TRAVELOKA

9.6

/10

Reviewed 65 week(s) ago

Breakfast enak. View kolam renang rooftopnya juga luar biasa sih. Dapet KL tower sama twin tower. Apalagi malem. Beughh. Kamar bagus. Fasilitas oke. Cuma kamar superiornya agak kecil. Sana lokasinya agak jauh dari keramaian. Jadi kalau mau ke lokasi wisata, harus naik taxi/grab lagi. Kalau jalan agak jauh.

Find this review helpful?

Lilyana o.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 68 week(s) ago

Hotel nya bagus, lokasi strategis, pelayanan ramah. Worth it.

Find this review helpful?

fiona d.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 68 week(s) ago

The rooms and bathrooms are clean, the rooms are spacious, the staff is very friendly and very helpful, the check-in process is fast, there are many kinds of breakfast and it tastes quite good. Very aesthetic hotel.
Translated by Google Icon
See original

2 people find it helpful

farahinms
icon-origin-TRAVELOKA

8.5

/10

Reviewed 68 week(s) ago

Location is strategic. Food was average.

1 people find it helpful

DEDDY T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 69 week(s) ago

Kamar kecil tapi nyaman kalau tamu lagi sepi kebetulan kami check in weekday tamu gak rame sih pas 1 malam terakhir crowded banget suara bising dari kamar sebelah terdengar kencang karena dindingnya tipis banget, smart tv 50-50 jadi ba pake akun Netflix sendiri, makan selama 4 hari 3 malam itu-itu aja rasa so so lah beda sama hotel bintang 4 di Indo, cuma makan wafflenya sama buah-buahan doang tapi cukup mengganjal perut. Lokasi not bad depan dilalui gokl blue line, hospitality perlu ditingkatkan. Kalau harga 500rban pas lah katanya harga normalnya 800rban kayaknya ketinggian kalau segitu mending nyari hotel lain deh, request gak akan ditanggapi sama hotel ini mending kalau acara wedding anniversary ke premiera aja deh free upgrade room corner di lantai paling tinggi dengan view yang amazing twin tower, KL tower dan merdeka 118 terlihat memukau harga juga hanya 750rb udah breakfast 2 orang.
Read More
+5

Find this review helpful?

fiona d.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 69 week(s) ago

Check in cepat, kamar luas dan bersih, kamar mandi bersih, staff sangat baik dan sangat membantu, lokasi strategis dekat dengan mall dan tempat makan. Breakfast macamnya banyak dan enak.

Find this review helpful?

Number of reviews per page
20
40