Traveloka (38)
Other sources (60)
8.8
Very Good
From 38 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
8.3
Meal
7.8
Location
9.4
Service and Facilites
8.5
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Traveler Reviews Wink @ Upper Cross Street
Number of reviews per page
20
40
Customer reviews
DA
Dimas A.
8.5
/10
Reviewed 10 week(s) ago
The hotel is great, strategic location, near MRT and bus station, the breakfast was good, the bathroom is clean it is very nice stay
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Amin A.
8.7
/10
Reviewed 16 week(s) ago
a place to stay close to China Town and located in the center of Singapore.
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Nabila F.
Transit
5.8
/10
Reviewed 19 week(s) ago
the bedroom was big enough but the whole bed mattress was solid hard (make my back body feels uncomfort), the pillow thankfully soft. there is no soap and shampoo in the wash room. the room is not soundproof.
1 people find it helpful
F***n
Business
9.1
/10
Reviewed 23 week(s) ago
One of the most convenient locations in Chinatown, near a lot of food center
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M***a
9.1
/10
Reviewed 27 week(s) ago
The stay was great! Too bad the toilet are too few and small but they keep it clean enough, for the price I get it was so worthed it!
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NN
Nguyen N. D.
Staycation
8.4
/10
Reviewed 37 week(s) ago
Great location with wonderful hospitality. Staffs were really helpful. All rooms will have to use shared bathrooms and there 's no elevators. No sound proof so can be noisy at night. I skipped the free breakfast to enjoy the signature dishes outside, but it seems basic.
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Accommodation's Reply
08 Aug 2024
Dear
KTEK027 N. N. D.,
Thank you for staying at Wink SG.
We are so happy that you enjoyed your stay with us!
We’re really grateful and appreciate you taking the time to share your experience with us.
We will convey your feedback to our management.
We hope to have the chance to welcome you again!
Thank you!
Sincerely,
Wink SG Capsule Hostel
D***n
Leisure
9.7
/10
Reviewed 39 week(s) ago
For a cheap hotel this is comfortable for sleeping.
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Accommodation's Reply
01 Aug 2024
Dear Valued Guest,
Thank you for staying at Wink SG.
We are so happy that you enjoyed your stay with us!
We’re really grateful and appreciate you taking the time to share your experience with us.
We will convey your feedback to our management.
We hope to have the chance to welcome you again!
Thank you!
Sincerely,
Wink SG Capsule Hostel
A***s
Leisure
6.2
/10
Reviewed 41 week(s) ago
Room regulations are not appropriate. Children over 7 years old are considered adults.
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1 people find it helpful
Accommodation's Reply
29 Jul 2024
Dear
Valued Guest, Thank you for staying at Wink SG and for taking the time to share your experience with us. We are so happy to hear that you enjoyed your stay with us. Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. Please kindly feel free to approach our staff at the reception is always ready to assist you. We apologize for the oversight on the concern that you raised and hope that our product/service does not dampen your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We will convey your feedback with our management. We hope to have the chance to welcome you again! Thank you! Sincerely, Wink SG Capsule Hostel
B***i
Transit
8.5
/10
Reviewed 42 week(s) ago
Washing machine loans are not given, this is different from the wink on Mosque Street where you can borrow a washing machine.
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Accommodation's Reply
29 Jul 2024
Dear
Valued Guest, Thank you for staying at Wink SG and for taking the time to share your experience with us. We are so happy to hear that you enjoyed your stay with us. Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. Please kindly feel free to approach our staff at the reception is always ready to assist you. We apologize for the oversight on the concern that you raised and hope that our product/service does not dampen your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We will convey your feedback with our management. We hope to have the chance to welcome you again! Thank you! Sincerely, Wink SG Capsule Hostel
DP
Dyah P.
Leisure
9.7
/10
Reviewed 49 week(s) ago
I stayed with friends, total 12 people in 3 rooms. Strategic location, friendly & good service, clean, comfortable. Can store luggage until evening, free. Next time, If go to Singapore, I will stay here again.
3 people find it helpful
ES
Eddy S.
Leisure
8.5
/10
Reviewed 53 week(s) ago
The place is clean, the facilities are good and the service is quite friendly.
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Accommodation's Reply
19 Apr 2024
Dear Eddy S.,
Thank you for staying at Wink SG.
We are so happy that you enjoyed your stay with us!
We’re really grateful and appreciate you taking the time to share your experience with us.
We will convey your feedback to our management.
We hope to have the chance to welcome you again!
Thank you!
Sincerely,
Wink SG Capsule Hostel
PK
Phan K. L.
9.4
/10
Reviewed 57 week(s) ago
Great place for solo travellers, the staff was friendly and helpful, and it was close to MRT as well.
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Accommodation's Reply
19 Apr 2024
Dear Khanh Linh Phan,
Thank you for staying at Wink SG.
We are so happy that you enjoyed your stay with us!
We’re really grateful and appreciate you taking the time to share your experience with us.
We will convey your feedback to our management.
We hope to have the chance to welcome you again!
Thank you!
Sincerely,
Wink SG Capsule Hostel
OS
Okki S.
8.8
/10
Reviewed 62 week(s) ago
Strategic location, near to the Chinatown MRT & Chinatown Point which is convenient. The hotel is at the second floor and no lift so you have to take into account this thing, get ready if you have big luggage. Staff is nice and helpful. Place is quite clean.
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Dina
9.4
/10
Reviewed 63 week(s) ago
Good for solo traveller. Quite neighborhood. Strategic location. Easy to find. Clean room. Friendly staff. The only minus is that the bathrooms are not separated for men and women, although they are still clean.
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Soni Ade Indrawan
9.1
/10
Reviewed 74 week(s) ago
Good, clean, fragrant, okay.
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1 people find it helpful
Nguyen L. T. N.
8.8
/10
Reviewed 75 week(s) ago
Prime location, both ends of the street have MRT for very convenient travel. Surrounded by shops, restaurants, commercial centers... I booked a room with a private toilet, which is quite stable. However, when I arrived late to check in after the scheduled time, the staff had only just finished cleaning the room. When I entered the room was still wet. Room layout is ok, neat. The pillow had a smell but there was only one so I didn't report it to the customer service. The only downside is that the hotel does not have an elevator, so in my opinion it is more suitable for young people. My mother and 2 aunts had to drag their suitcases to climb 2 floors to get to the room.
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TR
Tommy R. K.
9.7
/10
Reviewed 91 week(s) ago
Tempatnya strategis dekat Stasiun MRT hotelnya bersih walaupun toiletnya di luar pakai bersama. Tapi tempat tidurnya tidak nyaman kasurnya keras seperti tidur di atas papan.
4 people find it helpful
TT
Tran T.
8.5
/10
Reviewed 102 week(s) ago
Very close to the train station, convenient for eating and traveling
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2 people find it helpful
VY
Vicky Y.
10.0
/10
Reviewed 107 week(s) ago
L stayed 3 nights at family room with 2 queenbeds and private bathroom. Kids are happy meeting the friendly staffs, clean bathroom. Fresh air in my room. Strategic hostel near the MRT station. Free refill drinking water and l got breakfast too. Very recommended place to stay.
11 people find it helpful
RC
Racson C.
9.1
/10
Reviewed 116 week(s) ago
Very nice. Clean and nice rooms.
3 people find it helpful
Number of reviews per page
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