8.9
Very Good

From 7 reviews

Provided by travelers on
Cleanliness

9.6

Room Comfort

9.6

Meal

8.5

Location

9.3

Service and Facilites

8.3

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews La Festa Phu Quoc Curio Collection by Hilton

Number of reviews per page
20
40
Customer reviews
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.9

/10

Reviewed 2 week(s) ago

I stayed here for 1 night for 5.8 million VND for a double room with a direct view of the sunset bridge, with the intention of watching fireworks and shows. However, unfortunately, due to objective reasons, I could not watch. However, although the hotel is highly rated and in the Hilton system, it has too many shortcomings in operation and arrangement. The staff is too few and also lacks professional skills, leading to a long and hasty check-in and out process for guests, having to ask each other and then leaving guests waiting after traveling a long distance. Regarding the layout of the corridors and the structure of the hotel, it is like a maze and I really got lost every time I needed to move and find the elevator, there were no clear instructions for the elevator exit and no indication of the elevator directions, extremely tiring. Other services such as breakfast, swimming pool, beach, gym are also not up to standard and need to be upgraded and more professional. In general, the possibility of returning is not high.
Read More
Translated by Google Icon
See original
+5

1 people find it helpful

Việt P. Đ.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

Beautiful, luxurious, comfortable, good service. Is it 10d?
Translated by Google Icon
See original

Find this review helpful?

T***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 6 week(s) ago

The internet is slow as f* and the hotel can't fix it.

Find this review helpful?

Profile Picture
NGUYEN N. T. T.
icon-origin-TRAVELOKA

9.3

/10

Reviewed 10 week(s) ago

Everything is great but the room price is high and the food is not very diverse, few breakfast dishes
Translated by Google Icon
See original

Find this review helpful?

K***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 18 week(s) ago

Nice view Nice location !! Perfectt
+4

Find this review helpful?

Profile Picture
Tran N. D. K.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 52 week(s) ago

Lễ tân và bellman niềm nở , phục vụ tận tình ân cần , Welcome Drink là 1 ly đá xay chanh tuyết rất ngon luôn , khách sạn mới khai trương nên phòng ốc rất mới trang thiết bị hiện đại theo kiểu Âu Mỹ ,khách sạn đã cho gia đình mình được check in sớm và check out trễ là 1 điểm cộng , Buffee sáng nhiều món nước ngoài khá lạ miệng , tôi sẽ còn quay lại La Fiesta trong tương lai nếu có dịp đến Phú Quốc một lần nữa
Read More

Find this review helpful?

Accommodation's Reply
14 May 2024
Dear Mr. Tran Ngoc Dang Khoa, Thank you for your delightful review! We're thrilled you enjoyed your stay at La Festa Phu Quoc, especially the warm service, the refreshing lemon slushy welcome drink, and the modern aesthetic room. We strive to go the extra mile for our guests whenever possible, and it makes us happy when we can create a smooth and enjoyable experience by accommodating your early check-in and late check-out requests. Thank you again for choosing La Festa Phu Quoc and for taking the time to share your wonderful experience. We hope to see you back on your next Phu Quoc adventure! Best regards, Lucky Ou General Manager
You’ve read all the top reviews.
Number of reviews per page
20
40