8.7
Very Good

From 455 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.6

People often mention about De Green Inn Serua
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Staff Friendliness (17)
Ambiance (15)
Room Space (15)
Accessibility (14)
Bedroom (14)
Hotel Area (13)
Surroundings (11)
Bathroom (11)
Check-in/out Time (10)
Distance to City Center (9)
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Traveler Reviews De Green Inn Serua

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Customer reviews
M***a
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8.2

/10

Reviewed 6 day(s) ago

Good, not bad. Suitable for the price.
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1 people find it helpful

M***a
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8.2

/10

Reviewed 6 day(s) ago

Good, not bad. Suitable for the price.
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a***o
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8.2

/10

Reviewed 2 week(s) ago

Overall it was a pleasant stay here with a friendly price.
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Chairina C.
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6.8

/10

Reviewed 2 week(s) ago

the receptionist and other staff are rude and provocative, disrespectful, and the ID card, you don't need to hold my ID card actually because my full name and ID number are clearly stated in my reservation. the pillows are crushed and shabby, the sheets and bedcovers smell of men, uncleaned properly
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michelle s.
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Staycation
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9.4

/10

Reviewed 2 week(s) ago

9/10 overall very good, friendly staff service, fast response, spacious swimming pool, the plus point is if the room walls are repainted again to make it more cool ☺️😍
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E***i
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6.4

/10

Reviewed 3 week(s) ago

For that price, it's quite good, but the security is not strict. I was reprimanded for swimming without wearing a swimsuit, just wearing a t-shirt and shorts, and was immediately told to get in and not be allowed to swim, while in the next pool there were women swimming in their pajamas, it's okay.
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Ivan T.
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10.0

/10

Reviewed 6 week(s) ago

Very nice accommodation, very affordable and competitive price.

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Mia S.
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10.0

/10

Reviewed 7 week(s) ago

The place is clean, cheap and comfortable
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E***i
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8.4

/10

Reviewed 7 week(s) ago

Very good, the price is not expensive, it's suitable
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Feny S. L.
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8.5

/10

Reviewed 12 week(s) ago

Thank God I got a clean room
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2 people find it helpful

A***r
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9.4

/10

Reviewed 13 week(s) ago

Good. Tomorrow I will stay here again.
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Y***i
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10.0

/10

Reviewed 16 week(s) ago

Nice place must try
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4 people find it helpful

A***a
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Staycation
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8.5

/10

Reviewed 19 week(s) ago

The room smells good, is clean, comfortable, 5 stars, great
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4 people find it helpful

muhammad i. a.
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8.5

/10

Reviewed 21 week(s) ago

If possible, make the bathroom door so that it can be closed tightly from the outside so that the air conditioning can cool the room optimally and does not enter the bathroom.
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M***l
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6.7

/10

Reviewed 21 week(s) ago

The room is comfortable and everything is decent, the bad thing is the receptionist, she is not friendly to the guests, people who want to stay there will be in a bad mood because she is just one person, when people ask questions, her answers are very curt, as if she is serious about work.
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9 people find it helpful

V***a
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Staycation
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8.8

/10

Reviewed 23 week(s) ago

(+): friendly staff, quick follow up if there are any problems, there is an ind*mart inside. (-): parking is quite expensive, not free. Input: bathroom towels should be large, bed sheets should be washed clean and the room should be scented.
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4 people find it helpful

R***i
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8.5

/10

Reviewed 24 week(s) ago

Overall it's okay, only the parking is too expensive.
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5 people find it helpful

E***i
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6.6

/10

Reviewed 24 week(s) ago

parking is very expensive 30k. staff is not friendly. in the parking lot when I was at rest my tire was moved and the result was a very flat tire. I'm not here anymore
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6 people find it helpful

I***h
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Transit
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8.7

/10

Reviewed 25 week(s) ago

- for check in time, Fast not complicated. - got a room on the 5th floor, There was no problem actually, it's just that the sheets and pillows were a bit shabby. Finally I just put my clothes on the pillow. The mattress was a bit saggy but it was still good enough to sleep on. The rest is enough if you just want to sleep and lie down. - The bathroom is quite clean. - There is a water heater, plates and glasses, an ashtray, a trash can. - The TV has all channels and is clean. - Parking is 2000/hour so just be prepared to multiply it by how many hours we check in.
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4 people find it helpful

S***a
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Transit
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8.4

/10

Reviewed 25 week(s) ago

Very private 👍. When I entered the room, the color of the bed sheet looked dull, the pillow smelled and the under bed was very dirty, dusty and there were traces of mineral water bottles, this was accidentally seen when I finished praying and looked under it.
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3 people find it helpful

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