Overall Ratings & Reviews Leedon Hotel & Suites Surabaya

Comfortable rooms, strategic location.

The room condition is very clean, the staff is very friendly.

The hotel staff is very friendly, the hotel is very clean.

clean room, soundproof, clean bathroom, 4 thumbs up breakfast menu, friendly staff, thank you Leedon, maintain the quality

Spacious rooms, cleanliness is maintained and the hotel staff is very friendly.

strategic location, comfortable, just maybe check the water in the dispenser more often so it doesn't run out

The hotel staff is very friendly, the rooms are clean, the breakfast menu is varied.

The hotel staff is friendly, the car is safe to drive with the valet service, stayed in a suite, the room is spacious, clean and the bed is spacious and soft.

The first time I stayed at Leedon with my family, the atmosphere was ok. Our arrival was greeted with a welcome drink and children's favorite popcorn in the hotel lobby area, the wifi was also smooth. Breakfast was provided with a variety of foods, the one I liked the most was various Madura porridge 🥰. There are also gallons of drinking water on each floor. The rooms are clean and the hotel staff are friendly, it's a pleasure to stay at this hotel. Next time I will definitely stay here again 😍🙏

Been here 3 times, the good things are still consistent, recommended.

Every time I go to Surabaya, I always stay at this hotel because apart from its strategic location, the service at this hotel is also not disappointing.

There is a security guard who is not very helpful and does not greet the day shift even though he is on the phone, at least he smiles!, there is a customer who comes in instead of being told it's afternoon or something, he just stares. 4 stars, improve the service, okay! The drainage is not good, the water is stagnant, the heater is a bit error even though it is directed to the cold one but what comes out is hot water. Room 1705, the rest is okay, especially the receptionist is really friendly, I am happy

highly recommended to stay here.. starting from the room, bed, toilet and everything is really clean.. the receptionist is also very friendly and smiles a lot.. breakfast menu has quite a lot of choices and tastes delicious.. thank you very much Leedon hotel, for making our family vacation very enjoyable ❤

Comfortable atmosphere and city center access

All ok, except the breakfast menu

Very satisfied with this hotel and did not disappoint

The food is quite varied, there is a swimming pool, there is not enough parking, the rooms are neat, there are welcome drinks too.

comfortable hotel located in the middle of Surabaya city, close to the town square and also Tunjungan street, walking can also refresh your eyes and do morning exercise the food is delicious and full of variety and swimming facilities, gym that can also be enjoyed

friendly hotel staff and clean room. Alhamdulillah got a cool view.

Overall the hotel is clean, the staff is friendly. There is a gallon water dispenser provided in the hotel hallway, so you don't have to bother buying drinking water, unfortunately the hot water mode is not turned on, I saw that the dispenser is not connected to an electric socket. For a 4-star hotel rate, it can be upgraded again to match the star tag. In front of the lobby for 4 stars, there needs to be a security guard who is always on standby, in addition to those who have to regulate the entry and exit of vehicles. For the room, I bought a room that chose a king bed, the application has a price difference between a king bed and a twin bed, and when I checked in I had requested again to the front office for a real king bed, not a twin bed that was combined, but when I arrived at the room I got a twin bed that was combined. In the bathroom, a towel hanger could be added, because in my room 1607 there was none other than the hood behind the door and on the shower door handle. It seems that the top of the sitting toilet can still be added to dry towels. For tissues on the room table, please fill them up, because when I wanted to get tissues, I had to dig deep into the tissue box because it wasn't filled up, and there was only a little left For breakfast, the food tasted pretty good, there was variety but the taste could be improved. In terms of variety and taste, for a 4-star hotel, it is still inferior to sw*ssb*ll which is only a 3-star hotel (not meant to compare but as a reference for the hotel to be better). For food stations that are indeed operated by the hotel (when I stayed, it was a rawon station), please be on standby in the area at the right time, so that visitors don't have to bother calling the staff first.