Dear Mr Tran Duc Linh,
Thank you for trusting and choosing Triple E, we are sorry that there was an unnecessary incident. Please double check to see if you have forgotten anything, because the hotel staff is very carefully selected. And if it is a valuable item like money and gold, the hotel has a safe for me too. Regulations as guest rooms are when guests stay at the hotel for two nights or more. And please check again with your roommate, because that day she went to pack up for me, then was led up by the hotel staff to check again.
Finally, thank you again, hope to serve you better in the future, and hope you find the suit soon.
Best regards