The staff is very friendly. But it is very unfortunate that floor 2 has no WiFi and cable TV is not on. Only on floor 1. I asked for a room on floor 1, but the information is floor 1 is specifically for offline bookings. 😅. So staying overnight should be able to get free wifi facilities and cable TV entertainment according to the booking on Traveloka. We didn't get this. So that in the future it can be improved again. Thank you 🙏.