Overall Ratings & Reviews Lex Hotel Banjarmasin By Excelsior
Explore Lex Hotel Banjarmasin By Excelsior
Traveloka (399)
9,0
Exceptional
From 399 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,8
Meal
8,8
Location
9,0
Service and Facilites
8,9
People often mention about Lex Hotel Banjarmasin By Excelsior
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Staff Friendliness (36)
Ambiance (34)
Bedroom (34)
Accessibility (31)
Taste (30)
Distance to City Center (29)
Bathroom (29)
Variety (29)
Surroundings (27)
Room Space (27)
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Traveler Reviews Lex Hotel Banjarmasin By Excelsior
Number of reviews per page
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40
Customer reviews
S***a
8,2
/10
Reviewed 4 day(s) ago
It looks good on the outside, but the bed needs to be improved and the food is not good for that price. Make sure you refill it before it runs out.
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a***n
8,3
/10
Reviewed 4 day(s) ago
the level of cleanliness of the room is increasing and there needs to be more variety in the rooms
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S***i
Staycation
9,7
/10
Reviewed 7 day(s) ago
The staff are friendly. The rooms are clean. The toilets are clean.
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Accommodation's Reply
18 Aug 2025
Dear S*i, Thank you for your excellent review of our hotel's service. We are committed to providing the best service and products. We hope you will return to our hotel soon. Thank you. Sincerely. Lex Hotel Management
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M***A
10,0
/10
Reviewed 2 week(s) ago
Very comfortable, clean... Highly recommended
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Accommodation's Reply
12 Aug 2025
Dear M*A, Thank you for your valuable feedback and support of our service. We will consistently maintain this excellent rating. We hope to see you again at Lex Hotel. Sincerely, Lex Hotel Management
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Rahmat S.
7,8
/10
Reviewed 3 week(s) ago
service and facilities are not good, you can't even take a hot shower
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Accommodation's Reply
12 Aug 2025
Dear Rahmat S, We apologize for any inconvenience during your stay at our hotel. We ensure that the hot water facilities are functioning properly. Thank you for your valuable feedback on how to improve our service. Best regards, Lex Hotel Management.
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M***d
Staycation
7,0
/10
Reviewed 3 week(s) ago
The AC is very hot, the bathroom smells bad,
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Accommodation's Reply
02 Aug 2025
Dear M*d, We apologize for the inconvenience you experienced during your stay at our hotel. We will prioritize improving the quality and performance of our hotel services. We hope to see you again at Lex Hotel soon. Sincerely, Lex Hotel Management.
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a***s
8,7
/10
Reviewed 4 week(s) ago
friendly staff, unfortunately the room is not soundproof, outside noise really comes in from inside the room.. breakfast food B
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Accommodation's Reply
26 Jul 2025
Dear a*s, Thank you for your very fair and motivating feedback. We will continue to consistently provide the best service. We are very happy to see you again. Sincerely, Lex Hotel Management
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E***k
8,5
/10
Reviewed 4 week(s) ago
Okay, the staff are friendly and helped us a lot while we were getting treatment.
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Accommodation's Reply
26 Jul 2025
Dear E*ke, We pray for your family's speedy recovery. Thank you for your feedback regarding our staff. We will share this good news with our staff. We hope to see you again soon. Sincerely, Lex Hotel Management
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D***i
8,8
/10
Reviewed 5 week(s) ago
Friendly staff and a calm atmosphere. Delicious food.
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Accommodation's Reply
23 Jul 2025
Dear D*1, Thank you for your positive feedback regarding our staff and food quality. We hope this is helpful and adds value to our customers and our hotel. Sincerely, Lex Hotel Banjarmasin Management
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A***y
10,0
/10
Reviewed 5 week(s) ago
Thank you for your best service
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Accommodation's Reply
19 Jul 2025
Dear A*y, Thank you for your review of the service at our hotel. We will consistently maintain it. We look forward to welcoming you back. Sincerely, Lex Hotel Management
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Y***i
6,4
/10
Reviewed 6 week(s) ago
good service only the sheets and pillows smell..
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1 people find it helpful
Accommodation's Reply
12 Jul 2025
Dear Y*i, We apologize for your inconvenience regarding the quality of the linen. We will correct the shortcomings. We hope to have you back at Lex Hotel soon. Thank you. Sincerely, Lex Hotel Management
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B***I
Staycation
7,4
/10
Reviewed 7 week(s) ago
I've stayed here twice, the third time I got a rather lacking room, no slippers, the van in the bathroom was really noisy, like someone was leaking, the AC wasn't very cold, and there was no bed runner, but the reception staff were friendly, it was great
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Accommodation's Reply
19 Jul 2025
Dear B*l, Thank you for your valuable feedback regarding our room service standards. We will immediately address the shortcomings in our rooms. We will maintain our receptionist service standards. We look forward to your next visit. Sincerely, Lex Hotel Management.
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G***t
Leisure
9,1
/10
Reviewed 7 week(s) ago
Very nice, love staying here
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Accommodation's Reply
10 Jul 2025
Dear G*t, Thank you for your excellent rating of our hotel. We will continue to provide the best service to our guests. We look forward to your next visit to Lex Hotel. Sincerely, Lex Hotel Management
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Joni H. S.
Leisure
9,7
/10
Reviewed 7 week(s) ago
I stayed for 4 nights at Lex Hotel Banjarmasin and was satisfied with the service. The room was clean and comfortable. Complete facilities, cold AC, smooth hot water, and a comfortable bed to rest on.
The price is affordable, suitable for a family vacation. The hotel staff are friendly and professional, the security guards are also very helpful when parking and lifting luggage.
The location is strategic, close to the city center and many culinary choices. The breakfast is delicious and quite varied every day.
Unfortunately the TV in the room is not Android yet, so it can't stream directly, but that's not a big problem.
Coincidentally, when I stayed there was a renovation, but the process was orderly and did not interfere with comfort at all.
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Accommodation's Reply
07 Jul 2025
Dear Joni H. S, Thank you for your very meaningful input. We prioritize input that can motivate our team to give their best. Warm greetings and we look forward to your arrival at our Hotel. Best regards. Lex Hotel Management
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IW
Indra W.
8,8
/10
Reviewed 9 week(s) ago
Thank you... Very strategic location with culinary places, friendly prices with the quality received
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Accommodation's Reply
26 Jun 2025
Dear Indra W. Thank you again. We are proud and happy that you enjoyed your experience at Hotel Lex. We will give you the next interesting experience at our hotel. We look forward to welcoming you to Hotel Lex. Sincerely. Lex Hotel Management
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rs
reny s.
Business
10,0
/10
Reviewed 10 week(s) ago
Clean rooms, friendly staff service.
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Accommodation's Reply
16 Jun 2025
Dear Reny S, Thank you for your valuable feedback. We are very happy to provide the best service. We hope to see you soon at Lex Hotel. Sincerely, Lex Hotel Banjarmasin Management
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T***a
10,0
/10
Reviewed 11 week(s) ago
Great. Really had a pleasant stay here. The staffs are helpful, friendly and quick witted. The breakfast is also good. Keep it up!
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Accommodation's Reply
16 Jun 2025
Yang Terhormat T***a,
Thank You for your great feedback. We will share this joy to the team so they felt appreciated with your feedback.
Hope to see you soon.
Regards
Lex hotel Banjarmasin Management
R***a
Staycation
9,7
/10
Reviewed 12 week(s) ago
Comfortable and clean, happy to stay here. If you go to Banjarmasin, Lex Hotel is recommended.
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Accommodation's Reply
02 Jun 2025
Dear R*a, Thank you for your helpful review. We are motivated by your experience during your stay at the hotel. To continue providing the best service. Sincerely, Lex Hotel Management
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H Apri B. K.
Business
10,0
/10
Reviewed 12 week(s) ago
The male reception staff was helpful & the service was good, friendly in general... I just forgot his name
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Accommodation's Reply
03 Jun 2025
Dear H. Apri B. Ke, Thank you for the compliment to our staff. We will convey this good news to them. We look forward to welcoming you back to Lex Hotel. Sincerely, Lex Hotel Banjarmasin Management.
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Edy T. S.
10,0
/10
Reviewed 12 week(s) ago
The check-in service was very friendly.
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1 people find it helpful
Accommodation's Reply
29 May 2025
Dear Edy T. S, We are very pleased and grateful for the classy assessment of the service in our hotel. Hopefully we can meet again at Lex Hotel soon. Sincerely, Lex Hotel Banjarmasin management.
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Number of reviews per page
20
40
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