9.1
Exceptional

From 408 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about Whiz Luxe Hotel Spazio Surabaya
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Staff Friendliness (36)
Bedroom (33)
Ambiance (31)
Taste (30)
Surroundings (29)
Bathroom (29)
Hotel Area (28)
Variety (28)
Wifi (26)
Room Space (25)
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Traveler Reviews Whiz Luxe Hotel Spazio Surabaya

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Customer reviews
N***a
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Business
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9.1

/10

Reviewed 1 week(s) ago

So far nice and friendly staff, good location and surrounded by a lot of good restaurants and malls.

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S***a
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Transit
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10.0

/10

Reviewed 2 week(s) ago

All the staff are very friendly, there is a car shuttle service if you want to go to Pakuwon and the surrounding area
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Phoebe M.
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

Great service, all the food tastes good, want to come back again 🤭
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F***i
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Staycation
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9.7

/10

Reviewed 2 week(s) ago

Quite interesting, near Pakuwon Mall, clean rooms.
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G***n
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Staycation
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9.7

/10

Reviewed 3 week(s) ago

nice hotel, clean, comfort and friendly staff near pakuwon surabaya mall and surround with a lot of restaurant and golf course

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R***a
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8.5

/10

Reviewed 3 week(s) ago

Nice, clean, and new. Service is also okay.
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Muhamad
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Staycation
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8.8

/10

Reviewed 3 week(s) ago

The good hotel with good hospitality, i was help by miss feby. It has good lounge, good restaurant and so on The suggest from me is there are 2 more that need to improve, first is light of the bathroom is need more light, and second is the variety of food in the breakfast is add more.
+4

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F***i
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

nice hotel, clean, spacious, comfortable room, quite complicated to take the elevator from the parking area, because only 1 elevator can go to the parking area, breakfast is quite good, the coffee is very good,
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j***n
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Leisure
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9.6

/10

Reviewed 3 week(s) ago

Curious finally tried staying at Whiz Lux for 2 nights. Comfortable, clean, nice environment. In my opinion, the #bed is hard, #breakfast food is not delicious and the number of menus is limited so I didn't eat for 2 days hehe.
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1 people find it helpful

J***g
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9.6

/10

Reviewed 3 week(s) ago

The bathroom water is not strong enough and the restaurant area is too narrow.
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P***i
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Staycation
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10.0

/10

Reviewed 4 week(s) ago

Comfortable room, location close to mall and culinary, friendly staff. The only thing lacking is 1, for some reason the pillow provided is flat so it is not comfortable. I have asked the staff to replace the pillow, but it turns out to be the same
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H***i
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10.0

/10

Reviewed 6 week(s) ago

The hotel is nice and clean, and all the staff are very helpful.
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1 people find it helpful

Y***y
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Leisure
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9.7

/10

Reviewed 8 week(s) ago

My first experience staying here, the impression is really good, suitable for family vacations, the location is close to the mall, there are lots of places to eat around, it's clean, the rooms are comfortable.
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1 people find it helpful

M***o
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9.1

/10

Reviewed 8 week(s) ago

Clean, comfortable room, friendly staff
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H***i
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Business
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8.8

/10

Reviewed 8 week(s) ago

Great experience stayied in here

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Giapuspawati G.
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10.0

/10

Reviewed 8 week(s) ago

It was quite fun, I had a seminar at this hotel, the snacks and other things were delicious🥰🙏🏻
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F***a
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Business
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7.1

/10

Reviewed 9 week(s) ago

From getting off the car until entering the room, there was no hotel staff to help carry the luggage. The hotel location is ok, breakfast service is ok, welcome treats have been prepared in the room.
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3 people find it helpful

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Willy U.
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9.6

/10

Reviewed 9 week(s) ago

Everything is good, the cleanliness and comfort of the room, the friendliness of the staff, but for breakfast the variety and taste of the food is too standard.
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1 people find it helpful

M***a
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Staycation
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9.4

/10

Reviewed 9 week(s) ago

The room is very comfortable, I really enjoyed my staycation here because Netflix and YouTube are fully accessible, the first time I could be comfortable without any problems wanting to have movie time or watch TV in the room, the view of the room is really cool, especially for us on the 25th floor, the best especially at night.. It's cool that there are bolsters that are integrated with the pillows, it's really comfortable to sleep on, the shower water is strong, the bathroom is very clean, there is a refrigerator and super cold AC.. The gym, although not directly accessible from the hotel, the equipment is very complete, clean and you can also join classes that are available such as zumba, etc., it's really fun, the trainers are very welcoming.. The hotel is very close to the mall and it's very easy to find a place to eat, just walk if you want to go anywhere.. The breakfast is also delicious but the food is not very varied, but the service is very friendly, there is a special menu every day.. The swimming pool is nice, maybe not big enough if it's crowded with people bringing children, etc., unfortunately the pool service is not on standby so we have to bring our own towels from the room because it's not always available, sir, plus towels.. Two thumbs up for the really cool lobby on the 16th floor, overall I'm really happy to be able to stay here.. I'll come back again next time I go to Surabaya..
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v***a
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Staycation
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10.0

/10

Reviewed 10 week(s) ago

Room 2026 facing Westin, spacious and clean room, the mattress is very comfortable because it is not a sinking one but a modern model mattress that is good for the waist, there is a bolster, cold air conditioning, comfortable lobby, 110cm pool without a children's pool, delicious breakfast, all varied, top notch, spacious parking area
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