9.2
Exceptional

From 75 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.5

Meal

9.1

Location

8.7

Service and Facilites

9.3

People often mention about La Vela Hue Hotel
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Staff Friendliness (2)
Ambiance (2)
Room Space (2)
Bathroom (2)
In-house Restaurant (2)
Distance to City Center (1)
Family Friendly (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
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Traveler Reviews La Vela Hue Hotel

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Customer reviews
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 5 day(s) ago

Friendly and enthusiastic staff Cleanliness Soundproofing between rooms is good, but soundproofing from the hallway is not very good
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Accommodation's Reply
24 Apr 2025
"Dear guests from La Vela Hue Hotel, Thank you for choosing La Vela Hue as your stopover during your recent journey to explore the ancient capital of Hue. We are sorry to hear about your bad experience during your stay at our hotel. We always strive to provide the best service to all our guests and we are sorry that we have not met your expectations. We have received your feedback and will review and improve the issues you have encountered. We are committed to providing the best service to all our guests and look forward to welcoming you back to La Vela Hue. Sincerely and thank you, LA VELA HUE HOTEL"
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 7 week(s) ago

The staff is friendly and enthusiastic, the security guard is also friendly. The breakfast is delicious. I had a great vacation here.
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2 people find it helpful

Accommodation's Reply
27 Mar 2025
Dear Customer, Thank you very much for your interest in our hotel and taking the time to share your valuable comments. We will definitely share your positive feedback with our management and staff to motivate all hotel staff to further improve the services at La Vela Hue. La Vela Hue wishes you a wonderful time back home and looks forward to welcoming you and your family back to Hue for your next trip. Best regards, La Vela Hue Hotel
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Thu H.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

A bit far from the center but the quality of service is 100 points worth it.
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1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Customer, Thank you for choosing La Vela Hue for your trip to Hue. We are honored to receive positive reviews and contributions from you about the services we provide, this will be the motivation for La Vela Hue to develop and improve the quality of services. Once again, thank you and hope that La Vela Hue will continue to accompany you on your next journeys. Best regards, La Vela Hue Hotel
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N***n
icon-origin-TRAVELOKA

9.7

/10

Reviewed 13 week(s) ago

The hotel is very clean, I am a very picky person when choosing a hotel but I really like staying here. Plus points for the room and the shower glass door without a single stain
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1 people find it helpful

Accommodation's Reply
04 Feb 2025
Greetings from La Vela Hue Hotel, Thank you for choosing to stay and taking the time to evaluate the service quality of La Vela Hue Hotel. We are very pleased and happy to know that you were satisfied with the experience during your recent visit to the hotel. Thank you very much and see you soon, The Vela Hue Hotel
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H***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 13 week(s) ago

The hotel is clean, the staff is friendly, although far from the center, the main road is convenient and quick to travel, I didn't eat at the hotel so I don't know about the food.
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2 people find it helpful

Accommodation's Reply
23 Jan 2025
Dear Customer, Thank you for taking your valuable time to write reviews about your experience during your stay at La Vela Hue Hotel. We are delighted to receive your positive feedback. Our staff always strives to provide the best experience for our customers. We hope to welcome you back and look forward to serving you on your next trip. Best regards and thanks, LA VELA HUE HOTEL
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H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 16 week(s) ago

My family and I had a very good 3 days 2 nights experience at La Vela Hue. It is a new hotel, the room is spacious, airy, comfortable and has a beautiful view, quiet, good soundproofing. The breakfast is delicious. For my family (with adults and children), I feel this place is very suitable, all the staff in all departments are enthusiastic, cute and support the guests wholeheartedly. Will return to La Vela if I come to Hue. My children have experienced a lot, but they really like Hue and this hotel in Hue, expressing their desire to return to Hue and La Vela. Thank you very much La Vela ❤️
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1 people find it helpful

Accommodation's Reply
10 Jan 2025
Dear Customer, Thank you for your trust and taking the time to evaluate the service quality at La Vela Hue Hotel, We are very pleased to know that you had a memorable service experience at the hotel as well as beautiful memories when coming to La Vela Hue. Your compliments and contributions will be a great encouragement for our staff to constantly strive to bring customers the most perfect experiences. Once again, thank you and wish you and your family good health and see you again in the near future. Best regards, La Vela Hue Hotel
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H***O
icon-origin-TRAVELOKA

9.1

/10

Reviewed 17 week(s) ago

The first time I took my baby to a tourist destination to see many things, I was wise to choose La Vela, everything was ok from the staff, rooms, because it was raining I didn't have time to experience the swimming pool on the 17th floor. Hope to have a chance to come back to experience it 💯
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Accommodation's Reply
28 Dec 2024
Dear Customer, Warm greetings from La Vela Hue Hotel! Thank you for choosing La Vela Hue as your destination during your trip. La Vela Hue is very pleased to have the opportunity to bring you satisfaction and comfort during your stay at the hotel. The hotel would like to sincerely thank you for your compliments and affection for the hotel and will convey your comments to each member of the hotel. Your compliments and comments will be a source of motivation for the entire La Vela Hue Hotel to strive to become more and more perfect. Wishing you good health and happiness, La Vela Hue looks forward to welcoming you back to the Hotel in the future. Best regards, La Vela Hue Hotel
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Mario T.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 18 week(s) ago

Everything is great, great price.
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Accommodation's Reply
28 Dec 2024
Greetings from La Vela Hue Hotel, Thank you for choosing to stay and taking the time to evaluate the service quality of La Vela Hue Hotel. We are very pleased and happy to know that you were satisfied with the experience during your recent visit to the hotel. Thank you very much and see you soon. La Vela Hue Hotel
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N***n
icon-origin-TRAVELOKA

8.7

/10

Reviewed 24 week(s) ago

Good to stay when coming to Hue ………………
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1 people find it helpful

Accommodation's Reply
18 Nov 2024
Greetings from La Vela Hue Hotel, Thank you for choosing to stay and taking the time to evaluate the service quality of La Vela Hue Hotel. We are very pleased and happy to know that you were satisfied with the experience during your recent visit to the hotel. Thank you very much and see you soon. La Vela Hue Hotel
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 32 week(s) ago

Enthusiastic, friendly staff. Clean, comfortable rooms. Will recommend to friends and relatives when traveling to Hue. 10 places not to be missed
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3 people find it helpful

Accommodation's Reply
24 Sep 2024
Dear Customer, Greetings from La Vela Hue Hotel, We are delighted to receive your positive feedback. Our staff always strives to provide the best experience for our guests. We hope to welcome you back and continue to serve you on your future trips. Thank you for sharing your positive impressions of our hotel. Best regards, The Vela Hue Hotel
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Thanh T. T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 33 week(s) ago

Friendly and approachable staff. The hotel facilities are top-notch. Because I went during the holiday season, there were a lot of guests, so check-in was a bit slow, but it's okay 😊
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Accommodation's Reply
12 Sep 2024
Hello, Thank you for staying and taking the time to evaluate the quality of service at La Vela Hue. We are very pleased to know that you had a memorable stay at the hotel as well as beautiful memories when coming to Hue. Your compliments will be a great encouragement for our staff to constantly strive to bring customers the most perfect experiences. Once again, thank you and wish you and your family good health and look forward to seeing you again in your upcoming stays. Best regards, The Vela Hue Hotel
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Thanh T. T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 33 week(s) ago

Friendly and approachable staff. The hotel facilities are top-notch. Because I went during the holiday season, there were a lot of guests, so check-in was a bit slow, but it's okay 😊
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Accommodation's Reply
12 Sep 2024
Dear Customer, Greetings from La Vela Hue Hotel, We are delighted to receive your positive feedback. Our staff always strives to provide the best experience for our guests. We hope to welcome you back and continue to serve you on your future trips. Thank you for sharing your positive impressions of our hotel. Best regards, The Vela Hue Hotel
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Thanh T. T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 33 week(s) ago

Friendly and approachable staff. The hotel facilities are top-notch. Because I went during the holiday season, there were a lot of guests, so check-in was a bit slow, but it's okay 😊
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1 people find it helpful

Accommodation's Reply
12 Sep 2024
Hello, Thank you very much for choosing La Vela Hue for your recent stay in Hue. We appreciate your positive feedback on our products and services. We make sure to pass your comments on to our staff and management team to let them know how you feel about us and provide them with the motivation to boost their efforts to make our hotel better every day. Have a wonderful day! And La Vela Hue looks forward to welcoming you back in the near future! Best regards, The Vela Hue Hotel
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P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

new hotel, everything is great! I always choose to stay here whenever possible, for guests without a car it is a bit inconvenient because it is about 4km from the center. Should stay!!!
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2 people find it helpful

Accommodation's Reply
12 Sep 2024
Hello, Thank you very much for choosing La Vela Hue for your recent stay in Hue. We appreciate your positive feedback on our products and services. We make sure to pass your comments on to our staff and management team to let them know how you feel about us and provide them with the motivation to boost their efforts to make our hotel better every day. Have a wonderful day! And La Vela Hue looks forward to welcoming you back in the near future! Best regards, The Vela Hue Hotel
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Nghi T.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

The hotel is comfortable, clean, and new. The receptionist is cute and helpful. (Linh) The swimming pool is beautiful.
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Accommodation's Reply
10 Sep 2024
Dear Ms./Mr. Nghi, Thank you very much for choosing La Vela Hue for your recent stay in Hue. We appreciate your positive feedback on our products and services. We make sure to pass your comments on to our staff and management team to let them know how you feel about us and provide them with the motivation to boost their efforts to make our hotel better every day. Have a wonderful day! And La Vela Hue looks forward to welcoming you back in the near future! Best regards, The Vela Hue Hotel
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B***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 35 week(s) ago

For me, the staff are very enthusiastic. My friend ordered porridge for her baby outside and when the shipper arrived, the staff brought it to her room. Whatever she needed, she was served very thoughtfully. The current location has many unfinished projects around it, so I'm still a bit unsatisfied. Around October, when Aeon mall opens, this will definitely be an expensive hotel.
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Accommodation's Reply
02 Sep 2024
Hello, Thank you for staying and taking the time to rate the quality of service at La Vela Hue. We are very pleased to know that you had a memorable stay at the hotel as well as beautiful memories when coming to Hue. Your compliments and contributions will be a great encouragement for our staff to constantly strive to bring customers the most perfect experiences. Once again, thank you and wish you and your family good health and look forward to seeing you again in the upcoming stays. Best regards, La Vela Hue Hotel
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 37 week(s) ago

Everything is very good, clean room, nice view, but the staff is a bit condescending (a bit rude here)
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Accommodation's Reply
14 Aug 2024
Dear Customer, Thank you very much for taking the time to evaluate our service quality during your stay at La Vela Hue. We are very sorry for your negative experience during this time. We have carefully investigated the problems you encountered and will make sure it will not happen again. We hope to have the opportunity to welcome you again to bring you a better service experience. Best regards, The Vela Hue Hotel
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P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 37 week(s) ago

new hotel, everything clean! Worth the price, recommended. I will come back.
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Accommodation's Reply
14 Aug 2024
Dear Customer, Greetings from La Vela Hue Hotel, We are delighted to receive your positive feedback. Our staff always strives to provide the best experience for our guests. We hope to welcome you back and continue to serve you on your future trips. Thank you for sharing your positive impressions of our hotel. Best regards, The Vela Hue Hotel
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Tran Q. D.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 38 week(s) ago

Great overall, clean from a to z. Very enthusiastic service
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2 people find it helpful

Accommodation's Reply
05 Aug 2024
Best regards from La Vela Hue Hotel, We thank you very much for taking the time to share your wonderful impressions of your experience at our hotel. Our staff always listens and takes care of customers in the most dedicated way. We are delighted to know that you had a wonderful experience at our hotel. We hope to welcome you back on future trips. Thank you very much and we hope you have great experiences in your next destinations. Best regards, La Vela Hue Hotel
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Le Thanh C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 39 week(s) ago

Beautiful hotel, new facilities, extremely friendly staff. The downside is that the soundproofing is a bit poor and it's about 3km from the center.
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1 people find it helpful

Accommodation's Reply
05 Aug 2024
Best regards from La Vela Hue Hotel, Thank you for taking the time to evaluate the quality of service at La Vela Hue. We are very pleased and happy to know that you were satisfied with your experience during your recent visit to the hotel. We would like to share your reviews with our staff to overcome, improve and further enhance service quality. We hope to welcome you and your family again in the near future. Best regards, La Vela Hue Hotel
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