9.2
Exceptional

From 698 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.2

Service and Facilites

9.2

People often mention about Harper Banjarmasin by ASTON
All
Staff Friendliness (76)
Ambiance (76)
Bedroom (76)
Bathroom (69)
Distance to City Center (67)
Room Space (67)
Hotel Area (64)
Taste (59)
Wifi (54)
Variety (51)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Harper Banjarmasin by ASTON

Number of reviews per page
20
40
Customer reviews
F***h
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 day(s) ago

The service was very friendly during check in and check out.
Translated by Google Icon
See original

Find this review helpful?

Moch P. N.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

Clean room, cool air conditioning, friendly reception, thank you Mr. Rois
Translated by Google Icon
See original

Find this review helpful?

A***I
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The hotel is comfortable, the rooms are spacious and clean, but next time if a guest is detected in a hotel room without a room indicator for a clean room, the hotel staff should not force their way in.
Translated by Google Icon
See original

Find this review helpful?

c***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

The room is clean, tidy, quiet and comfortable.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
01 Apr 2025
Dear Valued Guest, Greetings from Harper Banjarmasin. Thank you for taking the time to share your experience staying at Harper Banjarmasin. We are very pleased to know that you felt comfortable with the cleanliness, tidiness, and serene atmosphere of our room. Guest satisfaction is our top priority, and we always strive to provide the best service standards. Positive reviews like yours are the motivation for our entire team to continue to improve the quality of service and facilities so that every guest gets a special stay experience. We look forward to welcoming you back in the future. If there is anything else we can help you with, please do not hesitate to contact us. Best regards, Muhammad Syarif. Front Office Manager
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA

5.6

/10

Reviewed 4 week(s) ago

Many times I've stayed in hotels in Banjarmasin, this time was the worst experience.

Find this review helpful?

Accommodation's Reply
01 Apr 2025
Dear Our Valued Guest, Greetings from Harper Banjarmasin... Thank you for taking the time to share your feedback with us. We sincerely regret that your recent stay at Harper Banjarmasin did not meet your expectations. Providing the best experience for our guests is our top priority, and we are truly sorry for any inconvenience you may have encountered. We would love the opportunity to understand more about your experience so we can address any issues and make necessary improvements.Your feedback is invaluable in helping us enhance our services. Once again, we apologize and truly hope we can welcome you back in the future for a much better stay. Regards, Muhammad Syarif Front Office Manager
Fikri I.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Quite good hotel and breakfast.

1 people find it helpful

Accommodation's Reply
01 Apr 2025
Dear Mr. Fikri, Greetings from Harper Banjarmasin... Thank you for choosing Harper Banjarmasin and for sharing your experience with us. We are pleased to hear that you had a good stay and enjoyed our breakfast selection. Your feedback is greatly appreciated and serves as motivation for us to continuously improve our services and facilities. We look forward to welcoming you again for an even more enjoyable experience. If there is anything we can assist you with, please feel free to reach out. Regards, Muhammad Syarif Front Office Manager
Profile Picture
Muhammad A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Good. Highly recommended. Comfortable place. Spacious room. Wifi. Good facilities. Top
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
01 Apr 2025
Dear Mr. Muhammad A. A., Warm greetings from Harper Banjarmasin. Thank you for choosing Harper Banjarmasin as your place to stay and taking the time to give us a very positive review. We are very pleased to know that you feel comfortable with the facilities we provide, the spaciousness of the room, and our WiFi service. Reviews like this encourage us to continue to improve the quality of our services in order to provide the best experience for every guest. We greatly appreciate your recommendation and look forward to welcoming you back on your next visit. If there is anything else we can help you with, please do not hesitate to contact us. Best regards, Muhammad Syarif. Front Office Manager
Translated by Google Icon
See original
Profile Picture
RAHMAN A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 week(s) ago

Satisfied with the friendliness of the staff and the cleanliness.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
01 Apr 2025
Dear Mr. Rahman A, Warm greetings from Harper Banjarmasin. Thank you for choosing Harper Banjarmasin as your place to stay and taking the time to share your experience. We are very pleased to know that the friendliness of our staff and the cleanliness of the hotel have left a positive impression on you. We are always committed to providing the best service for the comfort of every guest. Reviews like this motivate us to continue to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. If there is anything else we can help you with, please do not hesitate to contact us. Best regards, Muhammad Syarif. Front Office Manager
Translated by Google Icon
See original
T***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

Great, great ambience, great food, great hospitality. 👍🏻

1 people find it helpful

Accommodation's Reply
01 Apr 2025
Dear Our Valued Guest, Greetings from Harper Banjarmasin... Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great time and enjoyed the ambience, food, and hospitality at Harper Banjarmasin. Your positive feedback truly means a lot to our team. Providing the best experience for our guests is always our top priority, and we are grateful for your kind words. We look forward to welcoming you back for another fantastic stay in the near future. If there is anything we can assist you with, please feel free to reach out. Regards, Muhammad Syarif Front Office Manager
S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 6 week(s) ago

Recommended, family friendly, comfortable atmosphere
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
01 Apr 2025
Dear Our Valued Guest, Warm greetings from Harper Banjarmasin. Thank you for choosing Harper Banjarmasin as your place to stay and taking the time to share your experience. We are very pleased to know that the comfortable and family-friendly atmosphere of the hotel has left a positive impression on you. We are always committed to providing the best service for the comfort of every guest. Reviews like this motivate us to continue to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. If there is anything we can help you with, please do not hesitate to contact us. Best regards, Muhammad Syarif. Front Office Manager
Translated by Google Icon
See original
R***i
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

The room is very comfortable for quality rest, haven't had the chance to try the food yet
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
01 Apr 2025
Dear Our Valued Guest, Warm greetings from Harper Banjarmasin. Thank you for choosing Harper Banjarmasin as your place to stay and taking the time to share your experience. We are very pleased to know that the comfortable room for a quality rest has given you a positive impression. We are always committed to providing the best service for the comfort of every guest. Reviews like this motivate us to continue to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. If there is anything else we can help you with, please do not hesitate to contact us. Best regards, Muhammad Syarif. Front Office Manager
Translated by Google Icon
See original
D***o
icon-origin-TRAVELOKA

9.6

/10

Reviewed 7 week(s) ago

The food in the restaurant is delicious, the waiters and waitresses are friendly. It's just a shame that the receptionist never smiles. When I first stayed at Aston, the receptionist never smiled even though they didn't change people. Now the helpers don't smile either, with the same people. Please improve this in the future
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
01 Apr 2025
Dear Our Valued Guest, Warm greetings from Harper Banjarmasin. Thank you for staying at Harper Banjarmasin and taking the time to share your experience. We are very pleased to know that you enjoyed the food at our restaurant and the friendly service from the team of waiters and waitresses. We also appreciate your feedback regarding the friendliness of the front desk staff. We apologize if the service provided has not fully met your expectations. This feedback will be used as evaluation material for our team so that we can continue to improve the quality of service, especially in providing a warmer and friendlier experience for each guest. We look forward to welcoming you back with a more pleasant experience on your next visit. If there is anything else we can help you with, please do not hesitate to contact us. Best regards, Muhammad Syarif. Front Office Manager
Translated by Google Icon
See original
A***l
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very helpful and the food is delicious.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
01 Apr 2025
Dear Our Valued Guest, Greetings from Harper Banjarmasin. Thank you for choosing Harper Banjarmasin and taking the time to share your experience. We are very pleased to know that our team was able to assist you well and that you enjoyed the dishes we served. Guest satisfaction is always our top priority, and reviews like this motivate us to continue providing the best service and experience. We look forward to welcoming you back for a more enjoyable visit. If there is anything else we can help you with, please do not hesitate to contact us. Best regards, Muhammad Syarif. Front Office Manager
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly, the room is very clean.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
01 Apr 2025
Dear Our Valued Guest, Greetings from Harper Banjarmasin. Thank you for choosing Harper Banjarmasin and taking the time to share your experience. We are very pleased to know that our team was able to assist you well and that you enjoyed the dishes we served, as well as the friendly service we provided. Guest satisfaction is always our top priority, and reviews like this motivate us to continue to provide the best service and experience. We look forward to welcoming you back for a more enjoyable visit. If there is anything else we can help you with, please do not hesitate to contact us. Best regards, Muhammad Syarif. Front Office Manager
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

Been staying here for couple times, the services never change from day one. Keep it up Harper Banjarmasin! Will see you again, soon.

Find this review helpful?

Accommodation's Reply
01 Apr 2025
Dear Our Valued Guest, Greetings from Harper Banjarmasin... Thank you for choosing Harper Banjarmasin again and for taking the time to share your experience. We are truly honored by your loyalty and delighted to hear that our services have remained consistent since your first stay with us. Your kind words inspire our team to continue delivering the best hospitality experience. We look forward to welcoming you back soon and ensuring another memorable stay. If there is anything we can assist you with in the future, please do not hesitate to reach out. Regards, Muhammad Syarif Front Office Manager
Wawan
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Comfortable room. Friendly staff, quite complete breakfast
Translated by Google Icon
See original

1 people find it helpful

N***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

It was fun, the room was very spacious, we were given a really cute (sweet) welcome cake, it was clean, the breakfast menu choices were varied and delicious.
Translated by Google Icon
See original
+5

1 people find it helpful

Rio L. S.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Comfortable and clean hotel, delicious food and real juice
Translated by Google Icon
See original

1 people find it helpful

S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Been here several times, always satisfied with the service of the staff here 😊 overall everything is satisfactory. The room is comfortable. The bathroom is clean. The AC also works well. The food is also varied and very tasty. Anyway, my husband and I always like the Harper Hotel 🥰
Translated by Google Icon
See original

2 people find it helpful

Profile Picture
Rusnansyah
icon-origin-TRAVELOKA

9.7

/10

Reviewed 11 week(s) ago

One word for this hotel, Awesome. Starting from the front parking area, the security guard has helped and directed you there, entering the lobby, the staff is friendly and the check-in time is fast (online system), the lobby and elevator are clean and comfortable, the room atmosphere is also awesome, clean and still smells new because this hotel is still relatively new. The food at the morning restaurant is also delicious, but there is less variety compared to hotels in its class. Take a walk to the Floating Market. Don't forget to buy kuini. Harper Hotel is always visited. If you come to Banjarmasin again. (poem as is)
Read More
Translated by Google Icon
See original

1 people find it helpful

Number of reviews per page
20
40