8.9
Very Good

From 261 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

9.1

Service and Facilites

8.9

People often mention about The Point Hotel Balikpapan
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Staff Friendliness (31)
Distance to City Center (29)
Bedroom (28)
Bathroom (26)
Ambiance (23)
Hotel Area (23)
Accessibility (22)
Room Space (20)
Check-in/out Time (19)
Surroundings (18)
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Traveler Reviews The Point Hotel Balikpapan

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40
Customer reviews
H***i
icon-Leisure
Leisure
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8.5

/10

Reviewed 2 week(s) ago

The staff and security are very friendly and helpful, the hotel is clean, unfortunately I haven't tried the food, the rooms are quite small.
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Accommodation's Reply
25 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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S***i
icon-Leisure
Leisure
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8.5

/10

Reviewed 2 week(s) ago

Comfortable, clean, close to the city center.
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1 people find it helpful

Accommodation's Reply
21 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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T***a
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Leisure
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9.7

/10

Reviewed 3 week(s) ago

clean hotel, strategic location, friendly service, very affordable price
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Accommodation's Reply
16 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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B***a
icon-Leisure
Leisure
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9.7

/10

Reviewed 3 week(s) ago

The staff is friendly and fast, the room is as pictured, neat, clean, and fragrant, the price is affordable. Maybe in the future the breakfast variety can be added again. The location is also close if you want to walk everywhere. Overall good job.
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Accommodation's Reply
12 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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Joni S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.2

/10

Reviewed 3 week(s) ago

Overall, the service and cleanliness are quite good, only the parking lot is exposed to the sun during the day and the rooms are a bit cramped.
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1 people find it helpful

Accommodation's Reply
12 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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C***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

Always like this hotel, the service and cleanliness are really great.. Close to everywhere
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Accommodation's Reply
12 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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A***i
icon-Transit
Transit
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10.0

/10

Reviewed 4 week(s) ago

the location is in the city center and peaceful. around the hotel there are many options for culinary, mini markets and souvenir centers for travelers
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Accommodation's Reply
10 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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D***h
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Staycation
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9.7

/10

Reviewed 4 week(s) ago

The hotel staff is super duper friendly, all staff from security, cooking, front desk. Unfortunately the non-smoking room smells of cigarettes, but the staff is helpful to help spray with freshener even though it can't get rid of the smell. Oh yeah, the food is really delicious
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Accommodation's Reply
08 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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F***i
icon-Leisure
Leisure
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9.4

/10

Reviewed 4 week(s) ago

Everything is good, only 1 thing is missing. The TV is not yet a Smart TV, it is still a regular TV broadcast & there are no connected channels. I have confirmed with the receptionist, it is still a manual TV broadcast. So there is no TV entertainment in the room.
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Accommodation's Reply
10 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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K***a
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Transit
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8.2

/10

Reviewed 5 week(s) ago

The hotel is highly recommended. Cheap but very comfortable. Low budget hotel, try here, very satisfied staying here.
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Accommodation's Reply
03 Apr 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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T***i
icon-Staycation
Staycation
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8.5

/10

Reviewed 5 week(s) ago

Clean and comfortable hotel. Suitable for staying with children.
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Accommodation's Reply
27 Mar 2025
Thank you for your review, sis. We look forward to welcoming you back to our hotel.
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Siva
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Business
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9.4

/10

Reviewed 6 week(s) ago

Strategic place. Accessible to nearby hot spots of shopping, dining, and healing. The hotel staff are very polite and helpful.

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Accommodation's Reply
24 Mar 2025
Thanks for the review, we are looking forward for your return to our hotel
Aris
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 7 week(s) ago

Friendly staff and overall good, can be an option for staying in Balikpapan at an affordable price near the city center.
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Accommodation's Reply
12 Mar 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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F***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 9 week(s) ago

Great hotel with affordable price.

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Accommodation's Reply
28 Feb 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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D***i
icon-origin-TRAVELOKA

8.8

/10

Reviewed 10 week(s) ago

clean room, ordinary service, easy access to anywhere
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Accommodation's Reply
28 Feb 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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Syamsunar
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8.5

/10

Reviewed 10 week(s) ago

Stayed 3 nights, because the hotel felt comfortable.!
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1 people find it helpful

Accommodation's Reply
19 Feb 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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A***s
icon-origin-TRAVELOKA

8.8

/10

Reviewed 13 week(s) ago

The food is not very varied, the rooms on the 1st/2nd floor have no windows, I don't really like rooms like that, but on the 3rd floor and above there are windows, the rooms tend to be narrow but the service is okay, the water is okay, the cleanliness is okay, the TV is okay.
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Accommodation's Reply
03 Feb 2025
Thank you for your review, sis. We look forward to welcoming you back to our hotel.
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M***M
icon-Business
Business
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9.3

/10

Reviewed 13 week(s) ago

breakfast is not varied and taste is lacking
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2 people find it helpful

Accommodation's Reply
03 Feb 2025
Thank you for your review, we look forward to welcoming you back to our hotel.
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H***N
icon-Staycation
Staycation
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9.7

/10

Reviewed 14 week(s) ago

Please note the notes on online booking for rooms such as "non-smoking" because I have a history of asthma so it's quite short of breath if the remaining room is given a smoking room at check-in. For everything, it's okay and I always subscribe to every time I go to BPP 👍🏻
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1 people find it helpful

Accommodation's Reply
29 Jan 2025
Thank you for your review, sis. We look forward to welcoming you back to our hotel.
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Biantara
icon-Leisure
Leisure
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8.5

/10

Reviewed 17 week(s) ago

the room is clean although small but enough for the three of us. hot water is smooth, cold air conditioning, friendly and responsive staff, friendly security guards. and this is the first time we have received a Christmas and New Year gift. thank you very much to all the staff for their dedicated service. my suggestion, the walls between rooms are covered with soundproofing to make them more comfortable.
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1 people find it helpful

Accommodation's Reply
06 Jan 2025
Thank you for your review, sis. We look forward to welcoming you back to our hotel.
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Number of reviews per page
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