Overall Ratings & Reviews RoomQuest IT Square Don Mueang Airport
Explore RoomQuest IT Square Don Mueang Airport
Traveloka (52)
7.1
Pleasant
From 52 reviews
Provided by travelers on
Cleanliness
6.7
Room Comfort
6.5
Meal
6.4
Location
6.9
Service and Facilites
6.5
People often mention about RoomQuest IT Square Don Mueang Airport
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Accessibility (1)
Staff Friendliness (1)
Activity Option (1)
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Traveler Reviews RoomQuest IT Square Don Mueang Airport
Number of reviews per page
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40
Customer reviews
N***k
Leisure
7.9
/10
Reviewed 1 week(s) ago
TV, it is recommended to have a chair or table in the room.
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ภร
ภูริต ร.
Transit
7.0
/10
Reviewed 7 week(s) ago
There is no service at the counter. You have to check in yourself, but it is quite difficult to contact them. The picture and the room do not match at all.
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2 people find it helpful
T***u
5.0
/10
Reviewed 8 week(s) ago
The room is not clean. There is no receptionist. You have to check in yourself. There are a lot of mosquitoes in the room. The key is not a key card. It is dangerous. Anyone can go up to the room. The bathroom is dirty.
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Z***i
10.0
/10
Reviewed 11 week(s) ago
highly recommended, the place is nice
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1 people find it helpful
Jh
JAH h.
6.1
/10
Reviewed 11 week(s) ago
Very bad. There is no staff at the reception. You have to scan to enter by yourself. It is a complicated and time-consuming process here. The atmosphere is quiet and desolate. In conclusion, I wasted my money. I did not get to stay. I found a new place to stay. I made a mistake by not reading the reviews and conditions.
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1 people find it helpful
NK
Nadol K.
5.2
/10
Reviewed 11 week(s) ago
On the day I stayed there were a lot of mosquitoes. I swat them until my hands were red (other rooms may not have this). The towels/blankets and pillows were a bit old. The room was not soundproof. Compared to the room price, it was reasonable.
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S***n
5.0
/10
Reviewed 17 week(s) ago
There was no receptionist and the room was stuffy, so I didn't sleep.
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1 people find it helpful
w***g
7.9
/10
Reviewed 18 week(s) ago
There is no elevator. Checked in late at night and there were no staff. Had to call but they answered quickly. Bed sheets still had stains and were not very clean. No chair in the room. Drinking water was provided in a jug. If you ask if it was repeated, I don't think so.
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3 people find it helpful
P***n
5.0
/10
Reviewed 20 week(s) ago
When I arrived at the accommodation, they said the bathroom was broken and I couldn't stay. Why didn't you close the booking system from the beginning and let me book when I had already paid?
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2 people find it helpful
P***a
5.0
/10
Reviewed 24 week(s) ago
The water keeps flowing. The room is not good at all. It is not as advertised. There is no security. There are no staff to ask about in the morning. It is difficult to travel without a car. The faucet is leaking. The toilet keeps flowing. I can't sleep because it is too noisy.
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2 people find it helpful
L***h
5.0
/10
Reviewed 25 week(s) ago
Very bad, very very not recomment. Want check in but no have staff, so I must back to airport and sleeping in airport. In lobby no have ac, very hot
2 people find it helpful
D***p
7.9
/10
Reviewed 25 week(s) ago
The accommodation is clean but quite deep inside, but easy to find.
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KS
Kritsada S.
5.0
/10
Reviewed 26 week(s) ago
No one is encouraging me. It's really scary. It's the worst.
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1 people find it helpful
J***I
5.3
/10
Reviewed 31 week(s) ago
The room smells, water leaks, and it's horrifying to go in. Personally, I changed hotels immediately after seeing the condition of the room.
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2 people find it helpful
Accommodation's Reply
26 Sep 2024
Dear Mr. J***I,
Thank you for your feedback. We are sorry that you experienced any issues with your room, particularly the smell and water leak, which affected your experience. We value the cleanliness and comfort of all our guests and we will investigate this issue urgently to prevent it from happening again in the future.
We hope that we will have the opportunity to welcome you again in the future and create a better experience for you.
Thanks again for letting us know.
With respect,
Accommodation Operations Manager
Room Quest I.T. Square Don Mueang
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J***n
5.0
/10
Reviewed 32 week(s) ago
I booked a room, but when I got there they said the room was full. I wasted my time and money on transportation.
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Accommodation's Reply
26 Sep 2024
Dear Mr. J***n,
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you experienced with your booking, especially the full room which caused you to lose time and travel expenses. We understand that this is very disappointing.
We will review and improve our booking process to prevent this from happening again in the future. We hope to have the opportunity to welcome you back again and provide you with an even better experience.
Thank you for letting us know.
With respect,
Accommodation Operations Manager
Room Quest I.T. Square Don Mueang
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UB
Urairat B.
Transit
6.3
/10
Reviewed 33 week(s) ago
Room not same as picture have to asked for change and AC not cold enough.
1 people find it helpful
Accommodation's Reply
26 Sep 2024
Dear Mr./Ms. Urairat B,
Thank you for your feedback. We sincerely apologize that your room did not meet your expectations and that you experienced issues with the air conditioning. Your comfort is very important to us, and we understand how frustrating this must have been.
We appreciate you bringing these matters to our attention, and we will address them with our team to ensure better service in the future. If you decide to stay with us again, please reach out directly, and we will do our best to provide you with a more enjoyable experience.
Thank you again for your comments.
Best regards,
Hotel Management
P***a
Business
5.7
/10
Reviewed 36 week(s) ago
The young male staff looked confused. The room had no chairs. The air conditioner was not cool and was set to 16 degrees. No need to cover yourself with a blanket.
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1 people find it helpful
T***n
5.0
/10
Reviewed 37 week(s) ago
It was very crowded and very lonely. It was very difficult to find a car.
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3 people find it helpful
HENDRA
6.5
/10
Reviewed 37 week(s) ago
Refund not approved, no stay.
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2 people find it helpful
P***a
6.5
/10
Reviewed 38 week(s) ago
In the morning, there is no water and there is no elevator. You have to carry your bags up and down by yourself.
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2 people find it helpful
Number of reviews per page
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