Overall Ratings & Reviews 3J Home

Very comfortable, strategic location, clean

The FO staff has no manners. The service is really bad. There is no such thing as a smile or greeting. There is not even a word of thanks. Forced to stay here because I want to go to Siloam.

Hotel Staff is rude; not informative.

Staying at tree j was very enjoyable.

The room is clean, there are cooking utensils.

It is very comfortable for facilities and others. 1 which is very lacking related to cleanliness and staff service. Have often stayed here but it is not recommended to stay more than 1 day. 2 days staying here asked for room cleaning service but could not answer tomorrow it would be cleaned. Even though I still continued for 2 more days.

Comfortable and clean, friendly staff.

It's really good, comfortable, the service is also really good, really worth it, you should try it too guys, staying at Tree J

The rooms are comfortable, clean and can be refilled with drinking water and used in the kitchen. But honestly contacting the hotel is very difficult. I asked for 2 bed covers until I wanted them but they weren't even given yet even though they said they would be delivered when they were available.

I and even some of my business friends regularly stay at 3h home. And I have also stayed in all 3J groups in the same complex (3J residence, 3J residence 2, 3J living). But what I always choose is 3 j home. Just as input for the management of the last 3 J I booked, I deliberately chose 3 J home. Because I brought my family with the consideration that it would be more comfortable here. I booked 5 deluxe rooms. Although the price of the other 3J is a little more expensive. But when I wanted to check in, it turned out I was transferred to 3j living with the reason that 3j home was full. My advice is that if there are no rooms available, you should use the 3h home application to close/no rooms available. If there was a first-come, first-served rule, maybe I wouldn't book. Because every guest must have considered the best options according to expectations before booking and paying. Don't play, move elsewhere. Because it will cause disappointment. Why do guests dare to be a little expensive because they expect more? The guest chooses because he likes it. Want to be with 3J if he likes 3J in A. So don't switch to 3J in B even though they are both in the same group. Just a suggestion, hopefully it will be better in the future.

Kamar mandi sangat kotor, floor drain mampet (banyak sampah dan rambut) dan berbau busuk, lantai kamar kotor seperti tidak pernah dipel, selimut ada kutu nya. Saya kapok dan tidak akan pernah kembali lagi ke tempat ini.

Delicious, comfortable, cheap, then stay there again for transit.

The staff is super friendly, we are free to ask for bed covers or others if we stay more than one night. The service is the best, the room is the best, it's just that the AC keeps leaking but it's okay, it's still cold. The location is strategic near the mall and safe because it's in a housing complex.

The staff is super friendly, we are free to ask for bed covers or others if we stay more than one night. The service is the best, the room is the best, it's just that the AC keeps leaking but it's okay, it's still cold. The location is strategic near the mall and safe because it's in a housing complex.

Saya pesan hotel ini di jam 23.50 dan sampai di hotel sekitar pukul 01.30. Tidak ada petugas hotel yang stand by dan saya sudah menunggu kurang lebih 30 menit an. Akhirnya saya menghubungi pihak traveloka untuk dibantu cancel aja. Walau pun di kebijakan pesanan saya bukan pesanan yang bisa dicancel/refund/reschedule, YAKALI DUIT SAYA DIPOTONG DENGAN PELAYANAN YANG SAMA SEKALI tidak ada. Saya sudah berusaha menghubungi kontak hotel tapi tidak direspon, pihak traveloka sudah masuk hari ke 3 tapi tidak ada juga itikad baik untuk menyelesaikan masalah dengan alasan pihak hotel tidak mengkonfirmasi, kepentingan customer disini sangat diremehkan dengan pihak traveloka menurut saya. HATI-hati aja jangan pesan di hotel ini, pelayanan nya buruk apalagi kalau kalian mau check in tengah malam. Baru kali ini saya sangat kecewa memesan hotel dengan traveloka, akan saya pertinbangkan untuk menggunakan traveloka lagi kalau pelayanan pihak traveloka seperti ini, tidak ada KEJELASAN SAMPAI KAPAN SAYA HARUS MENUNGGU KONFIRMASI NYA

This perfect accommodation for stay cation and holiday with family.