Overall Ratings & Reviews The Landmark by The Only Bnb

Dear V***a, Thank you for taking the time to leave us 7.8 stars review with us at The Only Bnb! We're glad to hear you enjoyed the service. We sincerely apologize for the room cleanliness not meeting your expectations. Your comments are very helpful, and we’re already working with our housekeeping team to improve this. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz The Only BNB.

Dear V***n, Thank you for taking the time to leave us 6.5 stars review with us at The Only Bnb! We're truly sorry to hear about the cleanliness issues you experienced with the blanket, towels, and ceiling. We’re taking your comments seriously and have already started reviewing our cleaning procedures. We wish you all the best in your future travels. We hope to have the opportunity to offer you a much better experience next time. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz The Only BNB.

Dear A***R, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.

Dear Guest, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.

Thank you for your feedback, and we sincerely apologize for your disappointing experience. We take your concerns about cleanliness and room condition seriously and will address these issues with our team immediately. We also acknowledge the lift situation and are in touch with building management for improvements. Your experience does not reflect our standards, and we are committed to making necessary changes. We appreciate your honesty and hope you might consider giving us another chance in the future. Best regards, Sera Front Office The Only BNB

Dear Guest, Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.

Dear syifabarry , Thank you so much for your wonderful review! We're thrilled to hear that you had a superb stay and found our staff, especially Vik and Sera, to be friendly and helpful. Your kind words mean a lot to us and motivate our team to keep delivering excellent service. We look forward to welcoming you back in the future! Best regards, MK Manager The Only BNB

Dear Malindo L, Thank you for taking the time to leave us such a wonderful 9.7 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.

Dear Rahayu r. s., Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.

Dear Guest, Thank you for sharing your experience with us. We apologize for any confusion regarding the cleaning fee not being included in the Traveloka price. We strive to provide transparency and will review our communication to ensure guests are informed accurately before arrival. We're glad to hear that our receptionist was helpful during your stay. However, we apologize if the building's age gave you a less comfortable experience. Rest assured, we take cleanliness seriously and will address your concerns to improve our standards. Your feedback is important to us, and we appreciate your understanding. Please feel free to contact us directly if you have any further questions or if there is anything else we can assist you with. Best regards, MK Manager The Only BNB

Dear Syukhrey, Thank you for your wonderful review! We're thrilled that you enjoyed our spacious and clean rooms, along with the stylish furnishings like the sofa, kitchen cabinet, and dining table. Staying on the 32nd floor must have been incredible with the superb and marvelous views overlooking the entire city of Georgetown. We're delighted that you had such a memorable experience. We look forward to welcoming you back for another fantastic stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know! Regards MK Manager The Only BNB

Dear Candra , Thank you for your feedback. We sincerely apologize for the inconvenience caused by the limited number of operational lifts. Please be assured that we are aware of the issue and are working diligently to repair the other lifts as soon as possible. Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding during this time. Best regards, MK Manager The Only BNB

Dear H***n Thank you for bringing this to our attention. We sincerely apologize for the oversight regarding the bed's base sheet. This does not meet our usual standards, and we will address this issue with our housekeeping team immediately. Your comfort is very important to us, and we hope to have the opportunity to serve you better in the future. Best regards, MK Manager The Only BNB

Dear Mohd F. A. B. Thank you for your kind words about our staff. We’re delighted to hear that you found them friendly and helpful. Regarding the RM70 cleaning fee, we appreciate your feedback and will ensure this information is communicated more clearly to our guests in the future. Thank you for choosing to stay with us, and we hope to welcome you back soon. Best regards, MK Manager The Only BNB

Dear Clobert F. T. P., Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We’re thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, MK The Only BNB

Dear Farisha Husna Binti Abdul Rahman., Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We’re thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, MK The Only BNB