Overall Ratings & Reviews Won Majestic Hotel Cambodia

Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. We regret the delay you faced during check-in. Ensuring rooms are ready on time is a priority, and we will investigate what caused the delay to ensure it doesn’t happen again. Regarding the room type, we apologize for not providing the Deluxe King Room as reserved. This does not reflect our usual standards, and we will address this matter with our team to prevent such discrepancies in the future. As for the charge regarding the bedsheets, we understand your frustration. Situations like this are reviewed thoroughly before any charges are made, but we are happy to revisit this matter if you would like to discuss it further. Please feel free to contact us directly at [contact information]. Your feedback is important to us, and we will use it to improve our services. We deeply regret that your experience fell short of expectations and hope you might give us another opportunity to provide a better stay in the future. Warm regards, The Hotel Management

Dear Putra, Thank you for taking the time to share your review here on Traveloka and choosing us as your preferred choice of accommodation. We are indeed thrilled to know that you find our hotel as on of the best in Sihanoukville and this truly a remarkable statement which we intend to keep. We are glad that you enjoyed your stay here and what stand out the most was the service provided by our dedicated associates. Our entire team, indeed, is passionate about enhancing your experience in any way that we can. We will definitely convey your compliments to Mr. Visal, and he will be delighted to learn that his efforts resonated with you. Looking forward to welcome you back for another unforgettable experience. Thank You, The Management