First time staying at Loman, didn't expect the hotel to be so big. When checking in, the FO was friendly and I got welcome cookies maybe because it was still the 2nd day of Eid, a small thing like this but I felt really appreciated as a guest. I was happy. Because the request was high floor, I was given room 224 and 226 (for my parents). For the room and bathroom, there were actually no problems, at most the AC wasn't too cold. I was just disappointed with the mattress, the springbed was already felt. It made it uncomfortable to sleep. And worse, when I woke up in the morning I found a baby cockroach running around on the mattress. Luckily I had time to take a picture, when checking out I immediately reported it to the FO and they apologized to me. Well, I considered it finished, hopefully in the future they can be more aware of cleanliness. For breakfast overall I was quite satisfied, the variety was quite a lot, only a lot of it ran out, there were refills several times but maybe because the hotel was busy, it ran out really quickly. Oh yeah, the parking lot is spacious so it's safe to bring a car here. And yesterday there was a cart selling in the parking lot, so you can sit back and relax while enjoying the night while eating sego kucing. Well, this is what I forgot to report to the FO for cleanliness, I ordered food at the cart and asked for it to be wrapped, then I realized the spoons and forks that were given were that dirty. Maybe the storage was not right so it was contaminated with insect droppings. The proof is the dirty spoons and forks that I uploaded above. Hopefully in the future Loman Hotel can improve its cleanliness. Apart from that, I am quite satisfied staying at Loman. Thank you.