8.2
Very Good

From 32 reviews

Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

8.2

Location

8.6

Service and Facilites

7.8

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Traveler Reviews Hotel Cemara Hijau

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40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.3

/10

Reviewed 3 week(s) ago

As soon as you open the door, you can smell the smell of a smelly drain like a room that has not been used for a long time. Toiletries and towels are not provided, pillows are not given covers. The rest is pretty good. Hopefully there will be changes. Thanks.
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2 people find it helpful

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Haryani s. p.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Very happy & comfortable staying here, the service is good, the staff is great & friendly, the place is also strategic. there is wifi and hot water for bathing. the place is clean & fragrant. hopefully this hotel will be further improved & the facilities will be better in the future. Thank you
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A***n
icon-origin-TRAVELOKA

8.6

/10

Reviewed 11 week(s) ago

Stayed 1 night, the electricity went out 3 times. The hot water in the bathroom was not working. Check in was still manual. Hopefully in the future the facilities & services will be better
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E***a
icon-origin-TRAVELOKA

9.0

/10

Reviewed 17 week(s) ago

The hotel is cheap and cheerful. The location is close to GAA. The breakfast is delicious. Only the cleanliness needs to be improved. Please fix the flush toilet
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4 people find it helpful

P***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 41 week(s) ago

It is recommended that the accommodation is close to tourist destinations, still close to the city center. The accommodation is clean, the sirs are very friendly, at a cheap price you get a great breakfast, poll checkout, your stomach is full. Thank you for playing in Bandung 😍
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2 people find it helpful

Accommodation's Reply
21 Jul 2024
Thank you for the review sis, we are waiting for your return, sis :).
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.2

/10

Reviewed 41 week(s) ago

I paid the rent with breakfast included but unfortunately the hotel don't include breakfast and the electricity always down at night so please fix this problem. But overall the location is strategist for someone who want visit Lembang.

3 people find it helpful

Hendri
icon-Business
Business
icon-origin-TRAVELOKA

8.7

/10

Reviewed 43 week(s) ago

Good location. Rooms are according to price.
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4 people find it helpful

H***l
icon-Staycation
Staycation
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8.5

/10

Reviewed 46 week(s) ago

It's pretty good and pretty cheap, unfortunately you have to go to the reception to refill your drink. But yeah, it's good, it's close to tourist attractions and the price is okay. Thanks.
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3 people find it helpful

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Faizal A.
icon-Leisure
Leisure
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8.2

/10

Reviewed 46 week(s) ago

Comfortable enough to rest overnight in the cold of Lembang. Friendly staff.
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2 people find it helpful

Hendra s.
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10.0

/10

Reviewed 48 week(s) ago

Very satisfying. With a cheap price to stay but good service.
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J***i
icon-origin-TRAVELOKA

6.0

/10

Reviewed 50 week(s) ago

Even though I ordered one with AC, there was no AC, the room was not clean, and the towels were not replaced. Please help the employees maintain cleanliness. The TV remote control cannot be used. There is no mat or toothbrush. Please fix it again. The place is easy to find because it is on the side of the road.
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3 people find it helpful

Accommodation's Reply
17 May 2024
Good afternoon, thank you for your criticism and suggestions, we will improve it in the future.
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David P.
icon-Staycation
Staycation
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10.0

/10

Reviewed 53 week(s) ago

Hopefully there will be more discounts in the future, thanks Meliala.
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1 people find it helpful

Accommodation's Reply
17 May 2024
Good afternoon, thank you for your opinion, I hope you will come back to visit here again in the future, bro.
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David P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 54 week(s) ago

The staff is friendly, the rate is really cheap, I even extended it 3 times, thank God, Cemara Hijau continues to be a success.
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2 people find it helpful

Umi M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 61 week(s) ago

Sangat menyenangkan, saya nginap 2 malam dan setiap hari kamar di bersihkan jarang banget hotel murah seperti ini, biasanya kalau hotel murah mau nginap 2 malam dibersihkan nanti kalau tamu sudah cek out. Rekomendasi buat kalian yang lagi ke Lembang.

6 people find it helpful

Siti F. T.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 63 week(s) ago

Saya pikir hotel bintang 3 itu seharusnya lumayan ya. Ternyata zonk. Tidak tersedia air minum sama sekali dam tidak ada handuk. Suara bising dari luar jalan dan kami tidak bisa tidur sampai pukul 3 pagi. Kamar mandi juga berkerak kelihatan kotor. Mau pipis juga geli. Saya booking kamar dengan breakfast. Pd saat check in ok diterima oleh CSnya. Besoknya saya tanya pd stafnya dia blg kamar yang saya booking tidak dapet breakfast. Tentu saja dengan breakfast dan tidak qda breakfast harganya berbeda dan saya simpan screnshootnya kemudia saya tunjukkan. Saya blg kalo memang tidak dapet breakfast tidak apa-apa berarti uang saya harus dikembalikan biaya bfnya. Setelah beberapa menit petugas nya blg kalo itu salah input data. Tolong diperhatikan review dari customer untuk ke depannya jangan sampai makin banyak customer kecewa dengan pelayanan hptel. Terima kasih.
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7 people find it helpful

heri d.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 63 week(s) ago

Gak lagi-lagi nginap di tempat ini, pertma masuk kamar aj udah ga enak baunya, remote tv ada 2 tapi batrenya harus gantian dicpot dulu baru bsa dipke. Pas m tidur emang berisik banget suara kndaraan karena posisinya dipinggir jalan. Yang pling parah paginya masa airnya mati sampai siang. Mau buang hajat aj susah harus turun dri lantai. 3 ke lantai. 1 udah kaya pengungsi mandi harus kluar kamar jauh pula beda gedung. Ini hotel terburuk sih yang pernah saya dpetin.
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3 people find it helpful

Bestari D. G.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 68 week(s) ago

Kamarnya cukup standart ga ada AC tapi pagi dingin. Kalo di buka jendela cukup dingin tanpa AC. Tapi yang cukup terganggu karena persis di pinggir jalan dia berisik banget motor dan mobil yang lewat pas nge gas najak jadi cukup bikin ga bisa tidur. Mungkin ke depannya kalo ga ada AC jendelanya bisa di tralis jadi kita buka jendela pun merasa aman ga was-was. Kamar agak bau apek tapi so far besih semua perlengkapan kamarnya.
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2 people find it helpful

Accommodation's Reply
19 Jan 2024
Thank you for the review and suggestions, we will improve it in the future.
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Syahrul R.
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6.0

/10

Reviewed 71 week(s) ago

Not given a drink and the TV remote sometimes turns on, sometimes doesn't.
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