8.8
Very Good

From 139 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Hotel Dhika Serenity @Jatiwarna
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Traveler Reviews Hotel Dhika Serenity @Jatiwarna

Number of reviews per page
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Customer reviews
O***a
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9.4

/10

Reviewed 2 week(s) ago

Cheap hotel with good facilities and close to food access area
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Accommodation's Reply
30 Apr 2025
Dear Guest,We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna
N***a
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Transit
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8.8

/10

Reviewed 2 week(s) ago

Clean, good service. Early check in is possible because it's not a full day. But the AC is not cold, it's really sad
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Accommodation's Reply
30 Apr 2025
Dear guest,We are deeply sorry to hear that your experience during your stay at our hotel did not meet your expectations. We understand how uncomfortable the situation you experienced was and we sincerely apologize. we understand how important the cool air from the AC is for your comfort, and we apologize if the AC in your room did not function properly. We have instructed our team to immediately address these issues and ensure that this does not happen again in the future. We greatly appreciate your feedback as it helps us to continually improve our services and facilities. Thank you for choosing us as your place of stay. We hope you will give us the opportunity to serve you again in the future and prove that we can do better. Best regards, Dhika Serenity Hotel @ Jatiwarna
R***a
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9.4

/10

Reviewed 2 week(s) ago

Have stayed here 2x, took more than 5 rooms for family. No complaints, no problems, all good and pleasant. Always success.
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1 people find it helpful

Accommodation's Reply
30 Apr 2025
Dear Guest,We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna
L***r
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Transit
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8.2

/10

Reviewed 4 week(s) ago

Strategic location near the toll road, friendly service, but no restaurant available.
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Accommodation's Reply
30 Apr 2025
Dear Guest,We are truly grateful for your constructive review. Your feedback is invaluable to us and inspires our commitment to continuous improvement. We assure you that we will take your suggestions to heart and strive to enhance our services. Thank you for helping us move forward towards excellence. Best Regards, Dhika Serenity Hotel @ Jatiwaran Management
t***k
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8.5

/10

Reviewed 4 week(s) ago

The hotel facilities are very adequate, there is AC, TV, and hot water that works well, clean towels, clean sheets and blankets. The hotel staff is very friendly, willing to help move equipment to another room because of moving rooms. Unfortunately the location of the hotel is a bit far from the highway to reach on foot.
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Accommodation's Reply
30 Apr 2025
Dear Guest,We are truly grateful for your constructive review. Your feedback is invaluable to us and inspires our commitment to continuous improvement. We assure you that we will take your suggestions to heart and strive to enhance our services. Thank you for helping us move forward towards excellence. Best Regards, Dhika Serenity Hotel @ Jatiwaran Management
A***a
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Staycation
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10.0

/10

Reviewed 5 week(s) ago

This is the umpteenth time I have booked a hotel at GDC Jatiwarna, the service is really good, the admin is friendly and really helps me a lot when I bring my family, trying to get a side room 🥰. The swimming pool also doesn't smell of chlorine, so it can be used for a long time with the kids 😘.
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Accommodation's Reply
02 Apr 2025
Thank You for the 5-Star Rating! Dear Guest, We sincerely appreciate you taking the time to rate Dhika Serenity Hotel @ Jatiwarna with 5 stars! Your positive feedback inspires us to continue delivering excellent service and ensuring your stay is as comfortable as possible. We look forward to welcoming you back in the future. Please don't hesitate to reach out if there's anything we can do to make your next visit even more memorable. Warm regards, Dhika Serenity Hotel @ Jatiwarna
M***i
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8.5

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, the environment is safe and clean.
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Accommodation's Reply
28 Mar 2025
Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna
D***a
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Staycation
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8.2

/10

Reviewed 8 week(s) ago

The staff is friendly and fast response, the hotel is quiet, the rooms are big and quite clean.
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2 people find it helpful

Accommodation's Reply
08 Mar 2025
Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna
A***i
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8.5

/10

Reviewed 8 week(s) ago

cool comfortable calm beautiful friendly service
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2 people find it helpful

Accommodation's Reply
04 Mar 2025
Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna
Mahendra p. k.
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9.7

/10

Reviewed 9 week(s) ago

close to TMII clean room friendly service
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Accommodation's Reply
04 Mar 2025
Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna
S***S
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10.0

/10

Reviewed 9 week(s) ago

Good experience, clean room, everything is complete, friendly staff. Thank you
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Accommodation's Reply
26 Feb 2025
Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna
G***o
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8.5

/10

Reviewed 10 week(s) ago

nice and comfortable and not noisy
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Accommodation's Reply
21 Feb 2025
Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna
Y***o
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9.1

/10

Reviewed 13 week(s) ago

Compared to the budget, I think the rooms at Grand Dhika are very good, and access to Jakarta is also very good because it is close to the JORR toll road.
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2 people find it helpful

Accommodation's Reply
21 Feb 2025
Dear Guest, We are deeply appreciative of your positive review and kind words. It is our ongoing mission to evolve and improve, ensuring that each guest’s experience is nothing short of comfortable and memorable. Your support motivates us to reach new heights of hospitality. Thank you for being a valued part of our journey towards excellence. Best regards, Dhika Serenity hotel @ Jatiwarna
N***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

The hotel staff is very friendly, kind, pleasant, the environment is clean, safe and comfortable.
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1 people find it helpful

U***e
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Staycation
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10.0

/10

Reviewed 16 week(s) ago

Keep up the good work, keep up the good work, keep up the good work, keep up the good work

3 people find it helpful

U***e
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Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 16 week(s) ago

Keep up the good work. Will definitely come back for more staycation.

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Vanesa J. N.
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9.4

/10

Reviewed 18 week(s) ago

Hotel staff is friendly and rooms are clean
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1 people find it helpful

Arlicia T.
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Staycation
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9.4

/10

Reviewed 18 week(s) ago

The hotel is clean, the swimming pool is also spacious, there is a swimming pool for small children. There is an Indomaret under the hotel too.
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1 people find it helpful

D***i
icon-origin-TRAVELOKA

8.8

/10

Reviewed 19 week(s) ago

Recommend & Nice Place & Accommodation

2 people find it helpful

Djoko S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 19 week(s) ago

Friendly hotel staff, clean hotel and good AC. Easy to find food and drinks still in one building with various food menus.
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