Overall Ratings & Reviews Luxcamp Bukit Damar - Puncak By Horison

For the location, it's pretty cool, we get a really beautiful view, but for the cleanliness around the room, it's quite bad, there are many tiles on the terrace that are about to come off, the cleanliness in the room is also lacking, and the yard around the room is full of grass and bushes... especially in the glamping types... so in my opinion, it's not worth it for the price of a 5-star hotel.

Environment, Air, and Comfort that make it Almost Perfect. But unfortunately the Hot Water in the Room does not work at all.

A view that spoils the eyes, the air is cool and fresh. Suitable for a family accommodation destination

The view is really great! The room is quite unique. It's just a shame that many of the facilities seem to be neglected. My room was quite unsatisfactory, the AC was hot, the liquid soap ran out, the pool was quite dirty. But the food and service staff are the overall champions! The atmosphere is really natural, suitable for my healing needs. With a price of 1 million, the facilities should be better. Especially managed by Horison. Overall it's good, hopefully it can be improved and become more successful. Disclaimer for those who want to go here, the road is quite challenging for those who bring small cars. But it's worth trying!

Breakfast OK View OK Service OK Cheap BBQ got a lot Room Not clean Even I was moved from flying egg to Donut Because the room was leaking water from the bathroom To the room floor Lighting around the glamping is lacking A bit creepy There is a leak in the tent when it rains Wifi is slow Stairs to glamping are slippery The journey to Luxcamp is incredibly bad and destroyed The climb is terrible Once is enough, I won't want to do it again

The food is less tasty and the menu has less variety.

The staff is very friendly and helpful, the food is delicious, the room is clean and comfortable, there is a sofa bed, the bathroom has hot water.

From the moment you arrive, the vibes make you happy and calm. The facilities are not in doubt, the staff are very friendly, when you enter the room you immediately feel at home hehe It's just that the road to the location is quite steep So you have to be very careful But it's worth it with a very beautiful atmosphere

The hotel staff are friendly, the service is good, the rooms are clean, it just needs to be added with 1 mat in front of the entrance so that the feet remain clean from the front, the swimming pool should be cleaned on Sunday afternoon after people check out so that it can be used by guests who have just arrived and checked in on Sunday afternoon, because the pool is dirty and can only be used on Monday morning. Thank you

The glamping is hot. The AC doesn't work well when the sun is shining, but it gets cold at night and the view of the city lights and mountain views are really great.

Just arrived at the room and was greeted by 2 flies, it turned out that they came from the trash can in front of the room which was already full, because the booking via Traveloka only allowed 2 people even though the type booked was for 6 people so we had to add an extra bed but the receipt was not given, for the grill itself we had to order there too and the receipt was not given, the price was expensive and the service did not match the price

The hot water tap often doesn't work The tap lever is usually to the left, but now it's to the right 😅

first time staycation in glamping, recommended with amazing view, friendly staff. only road access is quite steep. so far okay

The road to get there is not good enough for automatic cars let alone sedans so it is not recommended, for cleanliness it is okay, the bed is clean and fragrant, the food at the restaurant is delicious, order fried noodles, pasta carbonara room service. For the minuses because the room is a tent so there are animals that enter such as spiders but it is normal because it is a tent, because I came just after it rained so it was a bit muddy entering the room but there was no mat in front of the door so it was a bit muddy, the bathroom sink had to be painted by myself using natural stone in the bathroom because the valve was not working so the sink was like a pond in a tent square, the hot water runs out quite quickly, the swimming pool is not clean there are a lot of soap residue under the tiles green moss, there are also many insects in the water, if insects are normal because it is outdoor but maybe it should be cleaned using a net in the morning, for breakfast the taste is quite different from the dinner that I ordered from the restaurant but yeah. There is white rice, deadly fried rice is a bit oily, stir-fried glass long is okay, fried chicken with shrimp paste is less tasty but tender, sweet and sour dori is more sweet but okay, omelettes, spicy aglio olio pasta and that is delicious, which can be eaten by toddlers are chicken porridge, Madura porridge, for other foods, yes standard cereal, vegetable salad, cut fruit, toast, boiled corn, drinks are fruit syrup, infusion water, yes, like usual breakfast at the hotel. Overall, with that price, it is enough to pay for the room and the view surrounded by mountains 👍🏻

The room was leaking, the sofa was dirty and the bottom was torn and split, the AC suddenly spewed out ice and made a noisy sound. The swimming pool was mossy and there were dead frogs floating. The smart TV didn't work properly so if you wanted to watch something you had to keep entering the wifi password over and over again for the price of 1.3 million with the facilities provided it was not worth it. Honestly I'm not satisfied with that price, it should have been in the same class as a 5-star hotel, in fact it's still better than a 300 thousand hotel. Please improve the glamping. Because the glamping type costs a million and above should be able to provide quite maximum facilities. Thank you.

Super great for the service & ROOMS, the only downside is be careful on the road, it's quite steep🥹.

The best 🥰 the staff is friendly, helpful. The plan was to stay for just 1 night but ended up adding more. Maybe the cleanliness of the room should be considered to make it more comfortable.

The view is really nice, the room is luxurious, the facilities are complete and good. It's just that the road is quite steep. The facilities are complete but the water often goes off and please improve the staff service. Yesterday I asked nicely but the answer was a bit annoyed.

Staff very friendly, food delicious, only road not good for sedan cars.

The road to the Luxcamp location is bad and the incline is quite sharp, the check-in process at 14.00 WIB took less than 5 minutes without service, the parking lot is small and there are no parking attendants, the trapezoid room I was in did not match the description in the app, in the app the area is 40 meters while in reality it is wider 20 meters, the room terrace is not equipped with a canopy so if the hjuna is muddy and slippery, the food is quite good and the breakfast menu is limited, there is an additional children's breakfast of 75,000/pack with a limited breakfast menu, the price of 75,000 is not appropriate.