Overall Ratings & Reviews PARKROYAL A'Famosa Melaka Resort

Pros: clean room, new amenities, hotel reception is pretty, toilet is separated from the shower which was convenient and the shower pressure was amazing. Bed was super comfy. We found the safari experience great and was enjoyable for adults and toddler. Free shuttle to the safari too from the hotel. The hotel was gracious enough to accommodate to our request for conjoining rooms, which we appreciated. Cons: our check in was delayed by more than one hour, but was still expected to check out on time. Upon calling, they only delayed our check in by one hour. The hotel itself is great but it is quite far from melaka city. Plenty of things to do around the hotel though (safari, wet world, golfin, cycling, afamosa freeport). The breakfast was average. We had conjoining rooms so not sure if this contributed to the walls being not well insulated. The room I was in had a faulty "clean the room" button, hence, housekeeping did not attend our room but given it was a short stay, it didn't affect our stay.

Everything was good except part of the swimming pool area was under renovation during my stay, and I wasn't notified about it in advance. It would have been helpful to know this beforehand, as kids had planned to enjoy the pool, but couldn't fully experience it due to the construction. Aside from that, everything else was satisfactory.

It was a pleasant stay. But they only allowed late check out till 1230pm even though it was on weekday. And dint even apologize for the late check in. It was supposed to be at 3pm, however the room wasn't ready till like 350pm.

CS needs to improve. Front check in was superb slow. Claimed we didn't pay whereby already we booked and paid beforehand. Manager himself didn't look you with pleasant hospitality face like we owe them. Playground/playroom is nothing compared to other same grade/stars hotel. Kids in out of playroom with no tracking/supervision so please beware. Restaurant side provide more satisfying service. Breakfast buffet was OK too. Pool has not much kids water play but is big enough. Overall is okay to stay but won't return unless is at lower price.

Everything is okay but the sheets smell a little bit like a pump. It's just a normal breakfast.

Good place for family vacation.

Short vacation with family. Everything's good. Breakfast variety, staff friendly. I get a surprise cake from hotel for my anniversary. Definitely will come again.

Nice place to stay! We had fun 🤩

Only 1 restaurant can choice, hope will more restaurant coming soon.

Nice place but the hotel doesn't respect guest check-in time of 3.00PM. The room wasn't ready at 4.00PM until I expressed my disatisfaction. Very very very slow housekeeping service, staffs were also not so friendly.