9.0
Exceptional

From 21 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.2

Meal

8.7

Location

9.7

Service and Facilites

8.9

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Traveler Reviews Macalister 288

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Customer reviews
T***a
icon-Medical
Medical
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

Spacious, simple and clean room. 4 nights here, downstairs there is a must try restaurant.
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Accommodation's Reply
18 Apr 2025
Thank you for your compliment and we are glad to have your support. We are looking forward to have you with us again.
R***d
icon-Medical
Medical
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 week(s) ago

Good location...nice staff....

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W***y
icon-Medical
Medical
icon-origin-TRAVELOKA

8.8

/10

Reviewed 19 week(s) ago

I booked a room with a balcony, but I got a room without a balcony at the back with a view of the parking lot and trash 🥲. Although I got a bigger room, I hope next time I will be given a room with a balcony as per my booking.
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1 people find it helpful

F***a
icon-Medical
Medical
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

Clean hotel close to hospital
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Mohamad F.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 32 week(s) ago

Well what can I say? Superb new boutique hotel and nearby everywhere by walking distance. You can just view my pictures enough said! Ample of parking lagi! Thank you to Mr. Tang and team for given the best hospitality service at it highest. From Check in to check out very good. Need to prepare security deposit Rm 100 plus heritage tax. Just that customer need to be bawa bersabar banyak sikit as ada satu lift. Will definitely come back again:)
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Gunawan D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7.7

/10

Reviewed 54 week(s) ago

Stayed 3 days 2 nights, my room was not cleaned on the 2nd day, already request clean Twice to the receptionist at the lobby just say yes but still not be clean by them, so I stay with my room mess with towel wet. I complained to the receptionist, they said they only prioritize cleaning the room for those who are just about to check in.
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2 people find it helpful

Accommodation's Reply
23 Apr 2024
Thank you for your feedback on our room cleanliness, we will look into our shortfall and reassured the same nature will not happen in near future.
Willy
icon-origin-TRAVELOKA

8.5

/10

Reviewed 56 week(s) ago

Fairly new, and clean but no phone to contact receptionist and had to take the stairs as the lift is so slow.

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Accommodation's Reply
08 Apr 2024
Thank you for your compliment & feedback. We would like to inform that there is a common phone at the lift landing area in each floor for the usage of contacting reception counter.
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Nico Y.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 57 week(s) ago

Dekat dengan island hospital jika mau check up, dibawah hotel ada resto enak, hotel masih baru

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Accommodation's Reply
08 Apr 2024
Thank you for your compliment and we are glad to have your support. We are looking forward to have you with us again.
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Findriane
icon-origin-TRAVELOKA

9.4

/10

Reviewed 57 week(s) ago

Brand new hotel with unique elevator facility. Room was clean, great location just 5 minute walking to Island Hospital. No breakfast but there is a very nice restaurant near lobby, Kopi Kia. But unfortunately we stayed for more than one day the housekeeping did not refill the amenities, nor even the paper towel, and not changing the dirty glass :(
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1 people find it helpful

Accommodation's Reply
08 Apr 2024
Thank you for your compliment & feedback on our Housekeeping issue. We will look into our shortfall and reassured the same nature will not happen in near future.
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