9.0
Exceptional

From 343 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about Five Premiere Hotel
All
Room Space (43)
Bedroom (41)
Staff Friendliness (40)
Distance to City Center (38)
Bathroom (33)
Ambiance (30)
Hotel Area (30)
Accessibility (25)
Surroundings (24)
Family Friendly (24)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Five Premiere Hotel

Number of reviews per page
20
40
Customer reviews
R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 hour(s) ago

It's really comfortable, I come here every time I go to Samarinda.
Translated by Google Icon
See original

Find this review helpful?

D***v
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 1 day(s) ago

A perfect place for families.
Translated by Google Icon
See original

Find this review helpful?

Parulian r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.8

/10

Reviewed 4 day(s) ago

First experience trying a hotel that has been talked about by my relatives and friends lately. Service: 5/5. Room facilities: 5/5. Food: 2/5. Some breakfast menus were empty at 8 am, either because of low stock or because it was limited on certain days. Parking area: 1/5. Because it is connected to a mall, when the mall is closed, access from the parking lot is limited to the lobby. I have also registered for a parking ticket but am still being charged.
Read More
Translated by Google Icon
See original

1 people find it helpful

A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 day(s) ago

My favorite hotel in Samarinda.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
21 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
Gunarto
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 day(s) ago

Hotel staff are friendly and polite, helpful at check in.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
24 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 1 week(s) ago

Recommended hotel with city view, there is a bathtub, swimming pool, good bf, connected to the mall. Kids will definitely be happy thx
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
Kuswantoko
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

the receptionist is friendly, children can swim comfortably
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
24 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
Profile Picture
M Mei A.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

Very satisfying stay at Hotel Five Premiere.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
A***u
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

thank you for everything, hope the team is okay
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
21 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
M***h
icon-Business
Business
icon-origin-TRAVELOKA

6.8

/10

Reviewed 2 week(s) ago

Parking is narrow, you can park in the mall through P7 or P8, but you have to report to the lobby every time you go in/out. Annoying. The room is not soundproof, noise outside the room can be heard. Everything else is normal.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
21 Apr 2025
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and we greatly appreciate your feedback. We are committed to providing the best service and look forward to improving your future experiences at Five Premiere Hotel Samarinda. “Warmest Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
P***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

OK, no problem. Overall good.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
d***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The best hotel and the service is very friendly
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
11 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
Profile Picture
Edo E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

The AC in the room is super cold. The room is clean. The staff is friendly. The parking lot is round and round. That's the only drawback that makes you dizzy.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
D***y
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

Recommendations for meeting work deadlines when there are many guests at home
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
09 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
S***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Friendly staff, clean room. But the TV keeps turning on and off.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
09 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

1. Hotel reception, security and housekeeping services are friendly and good 2. Clean and comfortable rooms and large twin beds (just need a little maintenance such as cracked drinking glasses and leaking kettles) 3. Clean toilets and bathtubs (only hot water for bathing is not hot enough) 4. Spacious breakfast area with lots of variety 5. Cold AC and good TV broadcasts 6. Inside the hotel there is a comfortable mosque for congregational prayers and Friday prayers without having to leave the hotel 7. Next to the hotel there is a small mall and cafe 8. The car parking area is limited and needs to be coordinated again for guests who park in the mall area next to the hotel not to be charged and paid. 9. The swimming pool needs a little maintenance for the water
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
11 Apr 2025
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and we greatly appreciate your feedback. If you are willing, please contact us directly at [Fivepremierehotel@gmail.com/0811-5573-800] ] so that we can understand further and find a solution together. We are committed to providing the best service and look forward to improving your future experiences at Five Premiere Hotel Samarinda. “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

Comfortable and spacious room, clean.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
09 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
Profile Picture
INDAH S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

for the hotel, it's great, it's really comfortable, the restaurant is cool, the food tastes delicious. there is access to the mosque and it's spacious so it's comfortable. hopefully the mall will be crowded again soon. it will be more satisfying if the mall is full.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
09 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
Rizka K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The room is clean and spacious, all the staff are very friendly and very helpful. The wifi is quite fast.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
09 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
Deny
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Good and recommended for those around.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
09 Apr 2025
Thank you very much for your review! We are very happy to hear that you are satisfied with our services. Reviews like this mean a lot to our Hotel and motivate us to continue to provide the best. We hope to serve you again in the future! “Warm Greetings from the Management of Five Premiere Hotel Samarinda”
Translated by Google Icon
See original
Number of reviews per page
20
40