Dear Mr./Ms. C*A, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that you were satisfied with various aspects of our service, from the friendliness of our staff, the overall service, to the ambiance and comfort of the hotel area. Reviews like this are a great encouragement for our entire team to continue to maintain quality and improve guest experiences in the future. We look forward to your next visit to our hotel. Best regards, Yuni Kandra Sagala, General Manager.