The staff is friendly, but not always there (I had to wait 30 minutes just to wait for the staff even though it was check in time, and the same experience when I wanted to check out, I waited 2 times back and forth to the room, the first 30 minutes I went back to the room, an hour later I went back and still waited 30 minutes). The cashier was really uncomfortable, there was only 1 blanket and it was thin (even though I ordered 2 people). The room was like a boarding house in general. I was just disappointed that the staff was not on guard 24 hours so I had to wait and the lobby was hot