Overall Ratings & Reviews Hotel Indigo BANDUNG DAGO PAKAR by IHG, an IHG Hotel

For cleanliness, it's a CHAMPION 💯, but it's quite unfortunate that with a price that's not cheap but the swimming pool is less exciting, even the water is cold (even though the location is in Dago Atas) and one more thing, stingy with snacks. There's only a mediocre cangcimen. In the cupboard there's an empty slide tray even though it could be filled with other snacks that make guests happy and have fun staying at Indigo. Can learn from Gaia Hotel how they provide room snacks for guests, even in the refrigerator they provide quite complete packaged drinks.

I really like this Indigo Hotel. All the staff are friendly and the service is excellent. 👍👍 The rooms are spacious, clean, and comfortable. The restaurant is very comfortable, and the staff are very responsive and friendly. The food is delicious and varied. Best of luck to Indigo Hotel!

A hotel that makes a difference in service and atmosphere.. the best instagrammable and buffet..

A pleasant stay at Indigo hotel bandung. Sebelumnya uda pernah stay di branchnya di seminyak, dan selalu menyenangkan. The room was spacious and clean. Tapi paling special tentu di makanannya. It’s so good. Quite family friendly but sayangnya untuk activity cm available for kids. Really need to say this for improvement; please do take extra caution with the bathroom handle cause it’s sharp & have a pointy corner on their edge (Almost cut myself). It will be dangerous especially for kids imo.

Thank you for creating a wonderful memory for our wedding anniversary. All the staff were very friendly. The hospitality was genuine. The hotel's guest relations staff, Maria, Dilah, Alya, and Reva, were very helpful in handling complaints. After checking, they immediately followed up. It's rare for there to be a follow-up after a complaint, but Indigo was different; there was an immediate follow-up. The food was also delicious. Thank you, Indigo.

The welcome service is very good, swimming activities, complete games, breakfast service has many variations.

Very satisfied staying here. We stayed to celebrate our wedding anniversary and my request was accepted. Thank you, Dilah, and the staff who brought a cake to our room. Coincidentally, I had a minor accident while crossing the lobby due to my negligence. Security and even Deputy Manager, Marcheliano T, immediately approached me and offered to take me to the nearest doctor/clinic or to be taken in a wheelchair. The breakfast was delicious and the menu was varied. Thank you Indogo Hotel for a pleasant experience during our stay.

The hotel is nice, but the downside is that the facilities for children are minimal.

The cleanliness of the toilets in the rooms needs to be improved. The parking area is narrow when getting on and off. The electrical system, especially the cable installation under the sink, is still messy. Hopefully, it can be improved because it is a 5-star hotel. Thanks

An impressive experience while staying, coupled with the friendliness of the staff, next time will stay again... Hotel Indigo is the best.

all good, prices are a bit expensive especially on weekends

Very good for staycation with kid

The hotel is nice, the rooms are comfortable, and the interior is nice. But unfortunately, the infinity pool has limited opening hours because it follows the restaurant's opening hours. The restaurant is closed on Mondays and Tuesdays, even though I checked in on Monday and checked out on Tuesday. Even if I wanted to look around, I wasn't allowed. It's really a shame.

The hotel is spacious and nice. Even the kids loved it. The view is good. However, when I stayed, perhaps because it was full, the bathroom and trash can were not very clean.

Clean hotel and friendly staff. Check-in was on time. Overall, everything was fine and comfortable, very comfortable for a staycation. Thanks for the room upgrade.

According to 5 star hotel standards

Everything is okay, especially the breakfast menu is very varied.

Check-in was delayed—we arrived at 3 PM but had to wait around 1.5 hours before receiving our room. The room itself was clean and comfortable; However, the toilet bowl in the bathroom was not thoroughly cleaned, which was a bit disappointing. Aside from that, everything met expectations for a 5-star hotel. Breakfast was amazing, with a wide variety of high-quality food options that we really enjoyed.

Hotel Indigo Bandung is a beautiful and peaceful hotel with a unique local design and cool mountain vibes. The room is cozy and clean, breakfast is delicious with local dishes, and the staff are friendly. A great place for a stylish and relaxing stay in Bandung.

the hotel is very aesthetic in all sides and very kids friendly. the kids club is indoor, there are also outdoor activities for children such as archery and mini golf, every hour there are also activities for children the swimming pool is cold, but if the pool is warm it would be much better. maybe yoga classes can be added for adults too