9.2
Exceptional

From 99 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

8.9

People often mention about MAXONE DUMAI
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Staff Friendliness (9)
Bedroom (8)
Distance to City Center (7)
Family Friendly (7)
Ambiance (7)
Room Space (7)
Bathroom (7)
Accessibility (6)
Hotel Area (6)
Surroundings (5)
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Traveler Reviews MAXONE DUMAI

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40
Customer reviews
N***a
icon-Business
Business
icon-origin-TRAVELOKA

8.2

/10

Reviewed 1 week(s) ago

The hotel staff are all friendly The hotel is clean and fragrant Recommended for lodging during business trips There is a pool etc. to fill your free time
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d***i
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

friendly staff, comfortable room, but still sticky dust on the feet outdoor swimming pool for families who watch children swimming, no protection from the heat of the sun haven't tried the food because I only booked for room only the rest is cool👏
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M***i
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

There is a problem on television, hopefully in the future the staff will pay more attention
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setriani
icon-Leisure
Leisure
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9.7

/10

Reviewed 2 week(s) ago

The hotel is clean, in the city center and the room is big... worth it
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s***m
icon-Staycation
Staycation
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10.0

/10

Reviewed 3 week(s) ago

The right choice for staying, plus there's an access card so it's really private, man.
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Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. S. Warm greetings from Maxone Dumai Hotel. Thank you very much for your review, may you always be healthy. We will always provide the best service and facilities from our hotel and we look forward to your return.
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s***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Highly recommended for those who want to staycation😍
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Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. S. Warm greetings from Maxone Dumai Hotel. Thank you very much for your review, may you always be healthy. We will always provide the best service and facilities from our hotel and we look forward to your return.
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Syafri
icon-origin-TRAVELOKA

5.0

/10

Reviewed 8 week(s) ago

So many rule and policy specially for swimming pool.

1 people find it helpful

Accommodation's Reply
08 Mar 2025
Dear Mr Syafri Warm greetings from Maxone Dumai Hotel. Thank you very much for your review, may you always be healthy. We will always provide the best service and facilities from our hotel and we look forward to your return, Mr Syafri
S***a
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Thank you, keep growing and be the best
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Accommodation's Reply
08 Mar 2025
Dear Mr./Mrs. S. Warm greetings from Maxone Dumai Hotel. Thank you very much for your review, may you always be healthy. We will always provide the best service and facilities from our hotel and we look forward to your return.
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Ina S.
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Staycation
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9.1

/10

Reviewed 12 week(s) ago

For a comfortable and clean hotel room, but unfortunately the pool water stings the eyes. Can't swim for long, because after swimming for a while my eyes immediately hurt and sting. It's not just me who experienced it. My children also cried. I told other visitors the same story, they even bought eye drops because the pool water stings their eyes.
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Mrs. Ina. Warm greetings from Maxone Hotel Dumai. Thank you very much for the review that you gave, we will review it again so that in the future we will continue to provide the best facilities and services. Hopefully you and your family are always healthy. We are happy to await your return, Mrs. Ina.
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Ade H.
icon-origin-TRAVELOKA

7.6

/10

Reviewed 13 week(s) ago

I think it's enough for me to stay here once because this is the first time I've stayed at a hotel with a child under 10 years old charged for breakfast, it's only 50 thousand but we've also paid for breakfast when ordering traveloka but the hotel charges us again indeed when checking in we were informed but it's impossible to cancel because we've already made the payment and can't cancel, it should have been stated when the order was made not stated when checking in so we could look for other hotel recommendations to book this will be my first and last experience ,
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Mr. Ade. Warm greetings from Maxone Hotel Dumai. Thank you very much for the review you gave, and we will review it again so that in the future we will continue to provide the best facilities and services. May you and your family always be healthy.
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Yuni K. B. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

The hotel is clean, the rooms are spacious, the food is delicious. Recommended 👍👍
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Accommodation's Reply
20 Jan 2025
Dear Mrs. Yuni. Warm greetings from Maxone Hotel Dumai. Thank you very much for the review you gave. May you always be healthy. We will always provide the best service and facilities from our hotel and we are happy to await your return Mrs. Yuni
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P***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 15 week(s) ago

solid and clean..that's all..
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Accommodation's Reply
20 Jan 2025
Dear Mr./Mrs. P. Warm greetings from Maxone Hotel Dumai. Thank you very much for the review that you have given. May you always be healthy. We will always provide the best service and facilities from our hotel and we are happy to await your return.
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P***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 15 week(s) ago

Steady and clean. Cool.
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Accommodation's Reply
20 Jan 2025
Dear Mr./Mrs. P. Warm greetings from Maxone Hotel Dumai. Thank you very much for the review that you have given. May you always be healthy. We will always provide the best service and facilities from our hotel and we are happy to await your return.
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Pariyono
icon-origin-TRAVELOKA

8.5

/10

Reviewed 15 week(s) ago

cool and clean, really great
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Accommodation's Reply
20 Jan 2025
Dear Mr. Pariyono. Warm greetings from Maxone Hotel Dumai. Thank you very much for your review. May you always be healthy. We will always provide the best service and facilities from our hotel and we are happy to await your return, Mr. Pariyono.
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M***d
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 15 week(s) ago

The staff is pleasing and helpful

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Accommodation's Reply
14 Jan 2025
Dear Mr./Mrs.D Warm greetings from Maxone Hotel Dumai. Thank you very much for the review that you have given. I hope you are always healthy. We will always provide the best service and facilities from our hotel and we are happy to wait for your return
Hafidzah N.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 15 week(s) ago

Very comfortable, cheap too, not 3 stars but 4 stars because it has a swimming pool
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Accommodation's Reply
13 Jan 2025
Dear Mr./Mrs. Hafidzah. Warm greetings from Maxone Hotel Dumai. Thank you very much for the review that you have given. May you always be healthy. We will always provide the best service and facilities from our hotel and we are happy to await your return.
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P***U
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

❤️‍🔥[so far so good] [A] Atmosphere/Facilities: comfortable Staff Assistance: Very friendly Highlights: maintain the good experience that has been presented to customers Price: Competitive Location: Ideal
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Accommodation's Reply
05 Feb 2025
Dear Mr./Mrs. P. Warm greetings from Maxone Hotel Dumai. Thank you very much for the review that you have given, we will continue to provide the best facilities and services. Hopefully you and your family are always healthy. We are happy to await your return.
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T***t
icon-Leisure
Leisure
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10.0

/10

Reviewed 17 week(s) ago

Good. The room is more spacious.
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Accommodation's Reply
10 Jan 2025
Dear Mrs. / Mr. T. Warm greetings from Maxone Hotel Dumai. Thank you very much for the review that you have given. May you always be healthy. We will always provide the best service and facilities from our hotel and we are happy to await your return.
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P***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 18 week(s) ago

That's enough. Only if you order at 14.00 check in. Those of us who came later had to wait 😔😔
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2 people find it helpful

Accommodation's Reply
29 Dec 2024
Dear Mr. P. Warm greetings from Maxone Hotel Dumai. Thank you very much for your review. May you always be healthy. We will always provide the best service and facilities from our hotel and we are happy to await your return.
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P***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 18 week(s) ago

If you order via app, check in at 14.00. If other places can be earlier.
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Accommodation's Reply
29 Dec 2024
Dear Mr. P. Warm greetings from Maxone Hotel Dumai. Thank you very much for your review. May you always be healthy. We will always provide the best service and facilities from our hotel. For the early Check In process, it can be done if there is room availability. We look forward to your return, Sir.
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Number of reviews per page
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