Overall Ratings & Reviews Manado Tateli Resort and Convention
Explore Manado Tateli Resort and Convention
Traveloka (116)
9.0
Exceptional
From 116 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.5
Location
9.0
Service and Facilites
8.5
People often mention about Manado Tateli Resort and Convention
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Family Friendly (14)
Ambiance (14)
Bedroom (14)
Hotel Area (12)
Variety (12)
Staff Friendliness (11)
Bathroom (11)
Taste (11)
Distance to City Center (10)
Check-in/out Time (10)
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Traveler Reviews Manado Tateli Resort and Convention
Number of reviews per page
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40
Customer reviews
S***a
Staycation
8.8
/10
Reviewed 7 day(s) ago
Recommended..very impressive, staff are very friendly
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Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit to Manado Tateli Resort and Convention. It is a pleasure for us to receive a positive response from you. Thank you for the appreciation and trust that has been given. Reviews like this motivate us to continue to provide the best service. We look forward to your next visit. Warm regards, Management. Manado Tateli Resort and Convention.
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C***y
10.0
/10
Reviewed 1 week(s) ago
The room I booked was already full but the hotel upgraded me. Thank you. The staff are friendly.
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit. It is a pleasure for us to receive this feedback, thank you for your appreciation. We look forward to your next visit. Best regards, Manado Tateli Resort and Convention Management
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M***y
Leisure
10.0
/10
Reviewed 2 week(s) ago
very nice hotel, atmosphere like in Bali, good food, friendly service
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit. It is a pleasure for us to receive this feedback, thank you for your appreciation. We look forward to your next visit. Best regards, Manado Tateli Resort and Convention Management
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A***y
Staycation
8.6
/10
Reviewed 2 week(s) ago
The bathroom was a bit stuffy, there was no trash can. Breakfast time was very chaotic, because there were so many guests. The FnB team seemed overwhelmed. It was hard to find a table to eat, many of the available foods were out of stock. Refills took a while. But otherwise everything was good and fine.
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay here. We apologize for the inconvenience you experienced. Management will take necessary actions to ensure that this type of dissatisfaction does not recur in the future. Guest satisfaction is our priority. We hope to have the opportunity to welcome you back with a better experience. Warm Regards, Manado Tateli Resort and Convention Management
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C***n
8.5
/10
Reviewed 2 week(s) ago
Jogging track good. Location beach front and they have their own lagoon.
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Accommodation's Reply
23 Apr 2025
Dear Value Guest,
Thank you for taking the time to share your experience about Manado Tateli Resort and Convention.
We are glad that you chose our resort to stay.
Thank you as well for the appreciation of our service and facilities.
We hope to have the opportunity to welcome you again for a better experience.
Sincerely,
Management Manado Tateli Resort and Convention
R***e
10.0
/10
Reviewed 2 week(s) ago
The staff were very friendly and the hotel is very beautiful.
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Accommodation's Reply
17 Apr 2025
Dear Value Guest,
Thank you for choosing to stay with Manado Tateli Resort and Convention, as well as taking your time to write us a review.
We are more than happy to hear that you enjoyed your stay in the hotel, as our guests' satisfaction is our priority.
I will share your comments with our team, to act as an encouragement to strive for an even better performance.
We are also taking note of your comment about the bathroom joints and will work for some improvement for sure.
We can assure you its better in the future.
Once again thank you for your review about your stay and we are looking forward to welcome you again in the future.
Regards,
Management Manado Tateli Resort and Convention
G***s
Leisure
8.4
/10
Reviewed 2 week(s) ago
The room was clean at first glance, but unfortunately there was no garden view. 😭 It's not a garden but a forest lol. Where many mosquitoes come in. Sob. The taste of the food was still lacking and when we went down the food was already finished. Even though breakfast time was 6.30 I arrived at 7.30 and it was already empty. Sob. This place really wins in its outdoor facilities. 🔥
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1 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay here. We apologize for the inconvenience you experienced. Management will take necessary actions to ensure that this type of dissatisfaction does not recur in the future. Guest satisfaction is our priority. We hope to have the opportunity to welcome you back with a better experience. Warm Regards, Manado Tateli Resort and Convention Management
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R***s
Staycation
10.0
/10
Reviewed 3 week(s) ago
Clean, good and friendly service and great atmosphere.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit. It is a pleasure for us to receive this feedback, thank you for your appreciation. We look forward to your next visit. Best regards, Manado Tateli Resort and Convention Management.
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V***e
Leisure
8.4
/10
Reviewed 3 week(s) ago
3d/2n stay overall good, helpful & friendly staff, delicious breakfast, service and cleanliness of the hotel are also good👍🏻
but unfortunately the readiness of the room for guests who want to check in feels a bit lacking, the electricity and room lights have been inserted cards but do not turn on after 1 hour in the room the electricity in the room turns on by itself after we inform the operator and security, want to watch TV but the TV remote is broken, want to sit while drinking coffee but there is no table on the terrace/balcony.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay here. We apologize for the inconvenience you experienced. Management will take necessary actions to ensure that this type of dissatisfaction does not recur in the future. Guest satisfaction is our priority. We hope to have the opportunity to welcome you back with a better experience. Warm Regards, Manado Tateli Resort and Convention Management
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C***A
Staycation
8.4
/10
Reviewed 3 week(s) ago
Overall good, but from the experience of having stayed at this hotel many times, during long holidays the hotel has not been able to cope with the dense queue of hotel guests during breakfast, so many do not get food or wait for food to be prepared again and it takes a long time. Therefore, it is hoped that the hotel can pay attention and prepare for busy times like this. Sorry in advance this is just input, hopefully it will be better. Thank you
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay here. We apologize for the inconvenience you experienced. Management will take necessary actions to ensure that this type of dissatisfaction does not recur in the future. Guest satisfaction is our priority. We hope to have the opportunity to welcome you back with a better experience. Warm Regards, Manado Tateli Resort and Convention Management
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F***i
8.4
/10
Reviewed 4 week(s) ago
The hotel is good, the service is also good and friendly, it's just that the room is not soundproof, even the sound of people walking above the room is very audible and makes my child unable to sleep soundly because the sound from next to the room and above the room can be heard.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay here. We apologize for the inconvenience you experienced. Management will take necessary actions to ensure that this type of dissatisfaction does not recur in the future. Guest satisfaction is our priority. We hope to have the opportunity to welcome you back with a better experience. Warm Regards, Manado Tateli Resort and Convention Management
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S***y
9.1
/10
Reviewed 4 week(s) ago
For the Wifi is not good (Lalod) the hotel atmosphere is good and clean..
The room size is a bit small, the room TV is a bit dark. but the atmosphere is comfortable
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2 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay here. We apologize for the inconvenience you experienced. Management will take necessary actions to ensure that this type of dissatisfaction does not recur in the future. Guest satisfaction is our priority. We hope to have the opportunity to welcome you back with a better experience. Warm Regards, Manado Tateli Resort and Convention Management
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G***i
8.8
/10
Reviewed 10 week(s) ago
The hotel vibes are good and comfortable. The food is delicious but the best is the dessert 😊
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit. It is a pleasure for us to receive this feedback, thank you for your appreciation. We look forward to your next visit. Best regards, Manado Tateli Resort and Convention Management
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A***a
8.5
/10
Reviewed 12 week(s) ago
It was past check-in time but the room was not ready, but there was compensation from the staff by upgrading the room type.
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit. It is very pleasant for us to receive this feedback, Thank you for the information, Your complaint will be an input for us, We apologize for the less than satisfactory service and the inconvenience you experienced. Management will take necessary actions so that this kind of dissatisfaction will not happen again in the future. We look forward to your next visit. Best regards, Manado Tateli Resort and Convention Management
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chandra s.
Staycation
8.5
/10
Reviewed 12 week(s) ago
the check-in process is too long, it only takes 1 hour to finish. the room condition is also so-so, we stayed in room no. 126, the balcony door cannot be locked. the choice of TV channels is also lacking, with poor picture quality. the only plus of this hotel is the children-friendly environment, children can explore nature.
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3 people find it helpful
Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit. Your complaint will be our input, We apologize for the less than satisfactory service and inconvenience you experienced. Management will take necessary actions so that this kind of dissatisfaction will not happen again in the future. We look forward to your next visit. Best regards, Manado Tateli Resort and Convention Management
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N***a
9.2
/10
Reviewed 13 week(s) ago
The breakfast is lacking and the food is lacking too.
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit. Your complaint will be our input, We apologize for the less than satisfactory service and inconvenience you experienced. Management will take necessary actions so that dissatisfaction like this will not happen again in the future. We look forward to your next visit. Best regards, Manado Tateli Resort and Convention Management.
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M***i
Staycation
8.5
/10
Reviewed 13 week(s) ago
The queue to check-in counter was so long and it took some time to check-in. The staff gave us the wrong room number to when we entered the room, somebody already there changing clothes, can you imagined how awkward and shameful the situation was. We alreday waited for hours to get our room and we were given the wrong room so we had to go back and forth between the front desk to where our room was supposed to be. Hope the service would be better in the future, on the other hand the room was quite comfy despite all of the old-looking interiors and the food was quite alright.
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1 people find it helpful
Accommodation's Reply
20 Feb 2025
Dear Value guest,
Thank you for taking the time to share your experience with Manado Tateli Resort and Convention.
We apologized for the lack of service and for any inconvenience you had experienced.
Management will take the necessary actions in order not to let this kind of dissatisfaction happen again in the future.
Guest satisfaction is our priority.
We hope to have the opportunity to welcome you again for a better experience.
Regards,
Management Manado Tateli Resort and Convention
W***a
10.0
/10
Reviewed 13 week(s) ago
One of our family's favorite places to go🫰
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit. It is a pleasure for us to receive this feedback, We would be very happy to welcome you back, Best regards, Manado Tateli Resort and Convention Management
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S
Sherlyd
10.0
/10
Reviewed 14 week(s) ago
This hotel is very homie, for family vacation, Staycation is very good because they can swim in the pool, on the beach, then can play ball because it is spacious with green grass
The family is very happy and really impressed
Someday we will come back for a vacation there
The staff is also friendly..the place is good...very family place
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Accommodation's Reply
20 Feb 2025
Dear Valued Guest, Thank you for taking the time to write a review about your visit. It is a pleasure for us to receive this feedback, We would be very happy to welcome you back, Best regards, Manado Tateli Resort and Convention Management
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N***y
Staycation
9.7
/10
Reviewed 15 week(s) ago
The natural scenery of the hotel is beautiful and very beautiful. My child's favorite swimming pool. Staycation is fun every time I stay at this resort. Hopefully I can come back here again in the near future. What needs to be improved is that the staff service is a bit slow because of the high season and the wifi is not fast. thx
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Number of reviews per page
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