9.3
Exceptional

From 42 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.2

Meal

9.0

Location

9.3

Service and Facilites

9.1

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Traveler Reviews GRAND MAKMUR HOTEL

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40
Customer reviews
A***n
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Transit
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10.0

/10

Reviewed 22 hour(s) ago

Everything is good, from the clean room, clean hotel area and the staff are very friendly.
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T***y
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Staycation
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9.7

/10

Reviewed 1 week(s) ago

Strategic location, comfortable and quite good for that price.
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Muhammad H.
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Leisure
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9.4

/10

Reviewed 3 week(s) ago

nice hotel and close to places to eat
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1 people find it helpful

K***n
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Staycation
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10.0

/10

Reviewed 3 week(s) ago

Fun, facilities include swimming pool and children's games. Friendly and good service.
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1 people find it helpful

Taiful C.
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10.0

/10

Reviewed 4 week(s) ago

It is a nice and clean hotel. The front office staff were very helpful.

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Jofi
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10.0

/10

Reviewed 9 week(s) ago

best service, clean and comfortable rooms and quiet place
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2 people find it helpful

P***i
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Staycation
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10.0

/10

Reviewed 12 week(s) ago

MasyaAllah the hotel facilities are really cool, 3 stars feel like 5 stars 😍 affordable price, starting from the welcome when arriving at the hotel lobby greeted by fast and friendly staff. Spacious, clean and complete rooms. There is a playground and swimming pool, perfect for me to bring 3 children. For breakfast is also super complete, the best 👍 not all of them are photographed because I saved them completely in a video. I was confused about finding a hotel in Jambi because on average when checking other hotels there were lots of complaints or the price did not match the facilities. Alhamdulillah after checking for 2 days I found the Sharia hotel "Grand Makmur". Always be successful, and in the future you can continue to maintain the facilities, cleanliness and comfort of the hotel!
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4 people find it helpful

A***n
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Staycation
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9.3

/10

Reviewed 14 week(s) ago

The food for breakfast was less than satisfying, the taste of the fried rice was still in the form of rice so the fried rice seasoning had not been mixed evenly.
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3 people find it helpful

D***i
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5.8

/10

Reviewed 15 week(s) ago

Just arrived and saw that there were lots of ink stains under the blanket. Behind the curtain it turned out that there was not a window but only a part of the wall, not a brick, so the sound from outside was very disturbing. The sound of activity on the 6th floor could be heard until 2am. I couldn't rest.
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2 people find it helpful

R***R
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Staycation
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10.0

/10

Reviewed 18 week(s) ago

The hotel is new and in a very strategic location, the cleanliness is also very good.
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1 people find it helpful

L***n
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10.0

/10

Reviewed 26 week(s) ago

The hotel staff were friendly, even though I had breakfast quite late, so a lot of it was already finished.
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2 people find it helpful

Dian N. S.
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Medical
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10.0

/10

Reviewed 27 week(s) ago

The breakfast is delicious, the service is good, the large TV is already a smart TV that can directly access YouTube Netflix, the room is spacious, there are 4 big pillows, it is very comfortable in a non-smoking room, the full wall window on the side facing the street. Recommended if you want to stay in Jambi.
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1 people find it helpful

W***n
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10.0

/10

Reviewed 29 week(s) ago

The staff is friendly, the rooms are spacious, clean.
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Lukas D.
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Leisure
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10.0

/10

Reviewed 29 week(s) ago

Clean, comfortable, delicious. Good service.
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2 people find it helpful

E***a
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Business
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10.0

/10

Reviewed 30 week(s) ago

I stayed here for 2 nights, the hotel is very comfortable, it's good, it's good, the service is okay. overall so niceeeee!
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p***i
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Staycation
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10.0

/10

Reviewed 31 week(s) ago

Warm and cozy, it looks like peach tea will be a drink that I will continue to order when I come here 🥰😍.
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1 people find it helpful

D***n
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10.0

/10

Reviewed 33 week(s) ago

As a new hotel, it is very classy. Friendly service. The security guards are friendly, quiet, comfortable, and the kids are also happy. Delicious food. Clean rooms. Amenities. Complete. The only drawback is that there are no spoons in the room. 😊otherwise it's crazy. Very cool. 7 stars, not 5.
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4 people find it helpful

Accommodation's Reply
21 Sep 2024
Hello Makmur People! Warm greetings from Grand Makmur Hotel Jambi. Thank you very much for your review! We are glad to hear that you had a pleasant experience while staying at Grand Makmur Hotel Jambi. Hospitality, service and comfort of our guests during their stay are our priorities, and we are happy to know that our team was able to assist you very well. We apologize for the inconvenience and will improve it for the future. Thank you for your trust and choosing us while in Jambi City, and we are looking forward to your next visit to Grand Makmur Hotel Jambi. Warm Regards, Management. Grand Makmur Hotel.
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Rizka A. D. P.
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Business
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10.0

/10

Reviewed 34 week(s) ago

The staff is very friendly, the rooms are quite large, the service is the best, and the food is also delicious, maybe a suggestion could be to add a door for the shower room at the swimming pool.
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2 people find it helpful

Accommodation's Reply
21 Sep 2024
Hello Makmur People! Warm greetings from Grand Makmur Hotel Jambi. Thank you very much for your review! We are glad to hear that you had a pleasant experience while staying at Grand Makmur Hotel Jambi. Hospitality, service and comfort of our guests during their stay are our priorities, and we are happy to know that our team was able to assist you very well. We apologize for the inconvenience, we are very happy to receive positive suggestions. Hopefully your next visit will be more satisfying. Thank you for your trust and choosing us while in Jambi City, and we are looking forward to your next visit to Grand Makmur Hotel Jambi. Warm Regards, Management. Grand Makmur Hotel.
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b***u
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Business
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6.9

/10

Reviewed 34 week(s) ago

The room booked does not match the one in the application.
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Accommodation's Reply
21 Sep 2024
Hello Makmur People! Warm greetings from Grand Makmur Hotel Jambi. Thank you very much for your review! We hope that you had a pleasant experience during your stay at Grand Makmur Hotel Jambi. We apologize for the inconvenience and we will improve it for the future. Thank you for your trust and choosing us while in Jambi City, and we are looking forward to your next visit to Grand Makmur Hotel Jambi. Warm Regards, Management. Grand Makmur Hotel.
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I***a
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Business
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10.0

/10

Reviewed 35 week(s) ago

Forgot to take a photo but the place is okay.
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1 people find it helpful

Accommodation's Reply
21 Sep 2024
Hello Makmur People! Warm greetings from Grand Makmur Hotel Jambi. Thank you very much for your review! We hope that you have a pleasant experience during your stay at Grand Makmur Hotel Jambi. Hospitality, service and guest comfort during your stay are our priorities. Thank you for your trust and choosing us during your stay in Jambi City, and we are looking forward to your next visit to Grand Makmur Hotel Jambi. Warm Regards, Management. Grand Makmur Hotel.
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Number of reviews per page
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