Overall Ratings & Reviews Oakwood Merdeka Bandung

Dear Rachmawan, Thank you for choosing Oakwood Merdeka Bandung and for sharing your feedback. We are pleased to hear that you had a great stay with us. Your input regarding cleanliness is greatly appreciated, and we will work to enhance this aspect to provide an even more satisfying experience. We look forward to welcoming you again with a better experience. Best regards, Muhammad Firmansyah Front Office Manager Oakwood Merdeka Bandung

Dear Mr. Gunawan, Warm greetings from Oakwood Merdeka Bandung. Thank you for taking the time to share your experience during your stay with us. We greatly appreciate any feedback you provide, as it is very valuable for us in improving the quality of our services and facilities. We apologize for the inconvenience you experienced regarding the variety of breakfast menus that did not meet your expectations. We also regret to learn that some dishes, such as chicken porridge and fried foods, were not served in the best condition. We have forwarded your feedback to our culinary team for immediate evaluation and improvement, so that similar incidents do not recur in the future. We appreciate your appreciation of the ketupat Lebaran dishes served. This will be a motivation for us to continue to develop more diverse and quality menu options for our guests. We hope to have the opportunity to welcome you back again another time, with a more enjoyable experience. Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Valued Guest, Thank you for sharing your feedback. We regret to hear that your stay did not meet your expectations, particularly regarding the room size and value for the price. We strive to provide a comfortable experience for all our guests, and we apologize if this was not the case during your visit. Your comments are valuable to us, and we will take them into consideration as we continuously work to improve our offerings. Should you choose to stay with us again, we would be happy to assist you in selecting a room type that better suits your needs. Best regards, Muhammad Firmansyah Front Office Manager Oakwood Merdeka Bandung

Dear valued guest, Thank you for sharing your experience staying at Oakwood Merdeka Bandung. We are glad to know that our strategic location and friendly service from our team provided a pleasant experience for you. We also appreciate your feedback regarding the TV and AC in the room. We will follow up on this immediately to provide better comfort for future guests. In addition, we are happy to assist in securing your valuables after check-out. Honesty and care for our guests are part of our commitment to provide the best service. We look forward to welcoming you back for a better stay experience. Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Indrisari, Thank you for your review and appreciation! We are glad to hear that you are satisfied with the friendly and kind service from our team. We look forward to welcoming you back to Oakwood Merdeka Bandung for a more enjoyable stay in the future. Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Herma, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at Oakwood Merdeka Bandung, from the cleanliness of the room, the swimming pool, to the fast and friendly service from our staff. We are also glad that you enjoyed the food we served. We appreciate your suggestions regarding the variety of food choices and the possibility of adding children's play facilities. We will consider these inputs to continue to improve the services and facilities we offer in the future. We will continue to strive to maintain the cleanliness and quality of the services you have enjoyed. Thank you for your support, and we look forward to welcoming you back on your next visit. Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Herma, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at Oakwood Merdeka Bandung, from the cleanliness of the room, the swimming pool, to the fast and friendly service from our staff. We are also glad that you enjoyed the food we served. We appreciate your suggestions regarding the variety of food choices and the possibility of adding children's play facilities. We will consider these inputs to continue to improve the services and facilities we offer in the future. We will continue to strive to maintain the cleanliness and quality of the services you have enjoyed. Thank you for your support, and we look forward to welcoming you back on your next visit. Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Nirma, Thank you for your kind words and positive review. We are delighted to hear that you enjoyed your stay with us, particularly the food and the hospitality provided by our team. Your feedback is highly appreciated, and we are grateful for the opportunity to have been part of your travel experience. We look forward to welcoming you back for another memorable stay in the future. Best regards, Muhammad Firmansyah Front Office Manager Oakwood Merdeka Bandung

Dear Valued Guest, Thank you for your positive review. We are very pleased to hear that you are satisfied with the cleanliness of the hotel, the comfort of the room, as well as the friendliness of the staff and the security that we provide. We also appreciate your appreciation for the variety of breakfast menus and the speed of the Wi-Fi connection available at the hotel. Your comments mean a lot to us, and we will continue to strive to maintain the quality of the services and facilities that we offer. We look forward to welcoming you back to Oakwood Merdeka Bandung for a more enjoyable stay in the future. Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung.

Dear Mr. Andi, We are very pleased to know that you felt comfortable during your stay at Oakwood Merdeka Bandung. Your review is our motivation to continue providing the best service. We look forward to your return visit in the future! Warm regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear valued guest, We are very pleased to know that you enjoyed the dishes we serve at Oak Bistro. Feedback like this motivates our team to continue providing the best service and quality to all our guests. We look forward to welcoming you back to Oakwood Merdeka Bandung and providing you with an unforgettable culinary experience. Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Valued Guest, We are very pleased to know that the friendliness of our staff and your check-in experience left a positive impression. We are also glad that you enjoyed our clean and pleasant swimming pool. We look forward to welcoming you back to Oakwood Merdeka Bandung for another pleasant stay! Warm regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Mr. Imam, We are very pleased to know that you are satisfied with the cleanliness, comfort of the room, and the friendliness of our staff. Reviews like this motivate us to continue providing the best service to all our guests. We look forward to welcoming you back to Oakwood Merdeka Bandung, with an equally pleasant experience! Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Ignatius, Thank you very much for the positive review you shared regarding your dining experience at Oak Bistro. We are very happy to know that you enjoyed all the menus we serve, from breakfast, lunch, to dinner. We will continue to strive to maintain good food quality and provide a satisfying culinary experience for each of our guests. We greatly appreciate your support and look forward to welcoming you back to Oakwood Merdeka Bandung for an equally enjoyable experience. Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Valued Guest, Thank you for taking the time to share your family experience at Oakwood Merdeka Bandung. We are very happy to hear that your child felt at home and enjoyed staying in our Deluxe room, as well as the additional extra bed service that we provide. We will continue to strive to provide a pleasant and comfortable stay for your family. We look forward to your next visit to Bandung and hope to welcome you back to Oakwood Merdeka Bandung. Sincerely, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Valued Guest, Thank you for sharing your feedback about your recent stay at Oakwood Merdeka Bandung. We regret to hear that the breakfast did not meet your expectations, particularly regarding the variety and taste of the food. Your comments are very valuable to us, and we have shared them with our culinary team to ensure improvements are made in both the variety and quality of our breakfast offerings. We are committed to providing a better dining experience for our guests in the future. We hope to have the opportunity to welcome you back and deliver an improved experience. Warm regards, Muhammad Firmansyah Front Office Manager Oakwood Merdeka Bandung

Dear Mr. Jeri, Thank you for your positive review of Oakwood Merdeka Bandung. We are pleased to know that you are satisfied with the quality of our hotel, our services, and our strategic location in the city center. Your input to maintain and improve our services is very important. We are committed to always providing the best experience for our guests. We look forward to welcoming you back in the future for an equally pleasant stay. Best regards, Muhammad Firmansyah. Front Office Manager. Oakwood Merdeka Bandung

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Oakwood Merdeka Bandung. We are thrilled to hear that our staff, including the Reception and Security teams, made such a positive impression on you. It is always our goal to provide a welcoming and helpful atmosphere, and we are glad we could assist with your early check-in. Your feedback is greatly appreciated, and we will be sure to share your compliments with the teams involved. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance, please feel free to reach out. Warm regards, Muhammad Firmansyah Front Office Manager Oakwood Merdeka Bandung