My experience staying on April 3rd
I experienced a little problem that made me a little annoyed!
I booked a room under my name but for two people with my husband!
Well, when I went out, I left all the keys at the receptionist, then my friend delivered a car for me to use, but mentioned my room number and my husband's name, so the receptionist refused on the grounds that the room owner's name was different, while I put my cellphone number when filling in the data, they should have called me to ask if there was really a friend delivering the car! But the receptionist insisted on refusing without calling me!
So what's the use of my cellphone number, there should have been two confirmations, right!
Maybe my suggestion is that the receptionist be educated again! What's wrong with calling me to confirm the room renter, right?