8.2
Very Good

From 719 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Swiss-Belhotel Manokwari
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Room Space (15)
Distance to City Center (13)
Staff Friendliness (13)
Bedroom (13)
In-house Restaurant (12)
Bathroom (11)
Hotel Area (10)
Accessibility (9)
Family Friendly (9)
Ambiance (9)
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Traveler Reviews Swiss-Belhotel Manokwari

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Customer reviews
D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

It's very fun because you can do various activities such as swimming, there's a fairly complete gym and it's very close to the mall.
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Accommodation's Reply
25 Apr 2025
Dear D*n, We are delighted to read that you enjoyed your stay with us, especially your comfort during your stay at our hotel and recommend our gym facilities. It is always our goal to arrange the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I look forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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Adhi H.
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Staycation
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9.4

/10

Reviewed 2 week(s) ago

Comfortable place, easy access everywhere
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Accommodation's Reply
25 Apr 2025
. Dear Adhi, We are delighted to read that you enjoyed your stay with us, especially the comfort and strategic location of our Hotel. It is always our goal to arrange the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I look forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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Mulbianto
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10.0

/10

Reviewed 3 week(s) ago

Very extraordinary, very satisfied staying at Swiss-Manokwari.
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Accommodation's Reply
25 Apr 2025
Dear Mulbianto, We are glad to read that you enjoyed your stay with us, especially your comfort while staying at our Hotel. It is always our goal to arrange the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I am very much looking forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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EDWARD K.
icon-Leisure
Leisure
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10.0

/10

Reviewed 6 week(s) ago

Very quiet and clean hotel. Best service.
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Accommodation's Reply
24 Mar 2025
Dear Edward, We are delighted to read that you enjoyed your stay with us, especially the Cleanliness, the tranquility and the Service we provide. It is always our goal to arrange the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I look forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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E***i
icon-Transit
Transit
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8.5

/10

Reviewed 9 week(s) ago

Enjoy the view of Manokwari city from the 4th floor of the Swiss Bel Hotel
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Accommodation's Reply
04 Mar 2025
Dear E*1, We are delighted to read that you enjoyed your stay with us, especially the comfort of enjoying the view from the 4th floor of our Hotel. It is always our goal to arrange the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I look forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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S***e
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Clean spacious room and close to Hadi
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Accommodation's Reply
19 Feb 2025
Dear S*e, We are delighted to read that you enjoyed your stay with us, especially your appreciation of our clean and spacious room. It is always our goal to provide the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I look forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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Stevie B.
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Business
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10.0

/10

Reviewed 10 week(s) ago

Special Reception is neat, new and friendly again
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Accommodation's Reply
19 Feb 2025
Dear Stevie B, We are delighted to read that you enjoyed your stay with us, especially your assessment of our neat and friendly Receptionist Staff. It is always our goal to arrange the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I look forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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Daniel P.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 16 week(s) ago

very comfortable, clean, and access to the mall is very close
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Accommodation's Reply
14 Jan 2025
Dear Daniel P, Thank you for letting us know your satisfaction through the rating you gave on your last visit, we always want to hear what you liked so that in your next visit we can provide you with a beautiful memorable moment with us at Swiss-Belhotel Manokwari. Best regards, Dicky Pratama. General Manager
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E***a
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Staycation
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9.4

/10

Reviewed 16 week(s) ago

good experience I have and comfort zone.

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Accommodation's Reply
14 Jan 2025
Dear E***a, I am happy to hear that you enjoyed your stay with us. Please accept our best thanks for your feedback and we assure you, we are following up your concerns. I am very much looking forward to welcoming you back to Swiss-Belhotel Manokwari. Kind regards, Dicky General Manager
Andre C. d. C. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.8

/10

Reviewed 16 week(s) ago

The food was average quality (diluted fruit juices and dried chicken stake) and it took very long to be served (not worth the price - warungs right in front have better food) The beds were uncomfortable, could feel the springs pressing on my body. No face towels, TV broken and noisy AC. I got a room without a window. The masseuse was very average, not worth the price. On the more positive side, very friendly staff, quiet enough for me and clean. Next to the mall with more food options. Good location.
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1 people find it helpful

Accommodation's Reply
14 Jan 2025
Dear Andre, Thank you so much for taking the time providing us your feedback. I am delighted about your kind words regarding our Friendly staff and strategic location. I am sorry to read that you have the inconvenience experience while using our room. Also, I want to apologize for the inconvenience caused by our food quality, bed, TV and AC in the room. I take this comment seriously and will consider a better solution for the future. I would be very happy to welcome you back to Swiss-Belhotel Manokwari soon to convince you of the real quality of our service and facilities. Kind regards, Dicky General Manager
K***L
icon-origin-TRAVELOKA

9.7

/10

Reviewed 16 week(s) ago

friendly staff with good service..This hotel is also close to the mall so it is easy to shop and find family entertainment
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Accommodation's Reply
14 Jan 2025
Dear ke*L, We are delighted to read that you enjoyed your stay with us, especially the services we provide, as well as the strategic location of our hotel. It is always our goal to arrange the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I look forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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Al Kamal K.
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Leisure
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10.0

/10

Reviewed 16 week(s) ago

Clean, tidy and comfortable in this hotel
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Accommodation's Reply
14 Jan 2025
Dear Al Kamal, Thank you for letting us know your satisfaction through the rating you gave on your last visit, we always want to hear what you liked so that in your next visit we can provide you with a beautiful memorable moment with us at Swiss-Belhotel Manokwari. Best regards, Dicky Pratama. General Manager
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THELLY S. H. S.
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Leisure
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10.0

/10

Reviewed 17 week(s) ago

The pool attendant service is very friendly, TOP
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Accommodation's Reply
03 Jan 2025
Dear Thelly, We are delighted to read that you enjoyed your stay with us, especially our Staff Service which you really liked and Recommend our Hotel. It is always our goal to arrange the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I am very much looking forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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V***a
icon-origin-TRAVELOKA

9.7

/10

Reviewed 19 week(s) ago

Nice and friendly staff, clean, delicious food
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Accommodation's Reply
16 Dec 2024
Dear V*a, Thank you for letting us know your satisfaction through the assessment and rating you gave on your last visit, we always want to hear what you like so that in your next visit we can provide a beautiful memorable moment with us at Swiss-Belhotel Manokwari. Best regards, Dicky Pratama. General Manager
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Viona L. B. S. M.
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8.8

/10

Reviewed 20 week(s) ago

Very satisfied with this hotel very cooperative in handling the problem. Thank you for your help and cooperation 🫶🏻
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Accommodation's Reply
16 Dec 2024
Dear Viona, We are glad to read that you enjoyed your stay with us, our staff’s promptness in handling any issues. It is always our goal to arrange the best for every guest who stays with us. I would be very happy if we could have another opportunity to make your stay more enjoyable. I look forward to welcoming you back to Swiss-Belhotel Manokwari. Regards, Dicky. General Manager
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Ria T. M. P.
icon-Business
Business
icon-origin-TRAVELOKA

6.5

/10

Reviewed 21 week(s) ago

Hotel staff is not very responsive in handling complaints.
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1 people find it helpful

Accommodation's Reply
09 Dec 2024
Dear Ria TM P, Thank you very much for taking the time and giving us your review. I would like to apologize for the inconvenience with our service, what you experienced was not the usual standard expected in our hotel and every guest comment will be our guide to provide better service in the future and it will always be our goal to arrange the best for every guest who stays with us. I would be very happy if we can have another opportunity for you to feel better staying with us. We look forward to your next visit to Swiss-belhotel Manokwari. Best regards, Dicky. General Manager
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A***a
icon-origin-TRAVELOKA

5.3

/10

Reviewed 23 week(s) ago

There is no happy story
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Accommodation's Reply
18 Nov 2024
Dear A*a., Thank you for letting us know your satisfaction through the rating you gave on your last visit, we always want to hear what you liked so that in your next visit we can provide you with a beautiful memorable moment with us at Swiss-Belhotel Manokwari. Best regards, Dicky Pratama. General Manager
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Z***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 24 week(s) ago

The bathroom is a bit clogged. The water doesn't dry immediately after the shower is finished. Close to Manokwari City Mall. Easy to find food
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Accommodation's Reply
22 Nov 2024
Dear Mr. Z*a, We are delighted to read that you enjoyed your stay with us, especially our strategic location. The entire team is very sorry that we could not meet your expectations in our bathroom which was not up to standard as usual. We will always provide the best service for our guests. I would be very happy if we could have another opportunity to make your stay more enjoyable. I look forward to welcoming you back to Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager
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F***o
icon-Business
Business
icon-origin-TRAVELOKA

8.7

/10

Reviewed 28 week(s) ago

The staff service is very slow in serving customers, and some facilities are being repaired.
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Accommodation's Reply
17 Oct 2024
Dear Mr. Fo, Thank you very much for taking the time and giving us your review. I would like to apologize for the inconvenience with our facilities and services, what you experienced is not the usual standard expected in our hotel and every guest comment will be our guide to provide better service in the future. I would be very happy if we could have another opportunity for you to feel better staying with us. We look forward to welcoming you again in Swiss-Belhotel Manokwari. Best regards, Dicky. General Manager.
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denny w.
icon-Staycation
Staycation
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10.0

/10

Reviewed 32 week(s) ago

The staff is friendly and very helpful.
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Accommodation's Reply
26 Sep 2024
Dear Denny, Thank you for letting us know your satisfaction through the rating you gave on your last visit especially in terms of our staff service. We always want to hear what you like so that in your next visit we can provide a beautiful memorable moment with us at Swiss-Belhotel Manokwari. Best regards, Dicky Pratama. General Manager.
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Number of reviews per page
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