Item used for the hotel are of high quality, from the furniture to fixtures! Service is good, given not all staff can communicate in English, but they tried their very best to accommodate all guest request. The only down side would be, the water pressure is a bit low, making shower would take longer time. The aircon in my room also need 5-10 mins to initialize before can turn it o, making the room very hot and stuffy. If they allow me another extra key card for the room, that would be super great!