Everything is amazing. I love the room and their hot pot at restaurant.

This staff be more friendly with asian.

Can't say the stay was bad, it was just ok as the bed sleepable and we can sleep ok (can't say good also). First of all the price is cheap for 3 pax (like we did) if you compare with other hotel, you get what you pay. No hot water for sapa freash weather was freaking sick. I was ask receptionist who always not in her place about hot water. She said you have to turn it on the water 10 minutes before showers, we did, nothing changed still no hot water. We expect the (cheap) breakfast with choices, what we got no choices only chicken pho. It is an old building house, if you stay here just minding your own business, don't try to make hotel tour. Just come, sleep and go. It's not fair if I only say the minus, the plus point is the view from balcony is breathtaking. You can see the beautiful of sapa from the old balcony, that's it:) but for sleep and keep your bag safe, price is cheap I can say. Not for person who want comfortable holiday or not for family with small kids. Because the location seems near to center, but it up the hill. Well xe om only 20k, but still the walk back to hotel was a big job.

I really fascinated with the hotel's hospitality. I want to thank you to the old man (maybe the owner) when we arrived at Sapa 04.00 AM, the old man immediately help us to our room and we got our room in the morning, imagine which hotel were able to do that? I think this is the only one best service I have ever had. I also want to thank the other staffs whom were really friendly to us and serviced great breakfast during our stay. Can you imagine that I only booked for 1 night in this hotel, after that I decided to extend one more night because I love this city and the hotel really comfy as well. Sure I will comeback again to this city and Freesia Hotel. Thank you so much.

Great view from my room and really helpful staff.

It was a great stay! I enjoyed myself thoroughly and even though we checked in like in the wee hours of the morning, the staff was all ready to greet us. We had a seamless check in experience and I love the room. It was spacious and clean! I love that it was so close to the city centre as well!

Small room, but comfortable. Nice place to sleep.