Our company regularly use the hotel for our international staff following arrival in Soekarno-Hatta (CGK) and overnighting before their domestic connecting flights. As part of the management team and resident in Indonesia we regularly check the hotels to ensure they meet our requirements and offer the facilities and comforts that we provide our staff. I am delighted to say that my 'fact finding' stay was excellent, starting from the airport pick-up and the quick ride to the hotel and then the courteous front desk staff. Great first impressions. The bed and pillows (as other have commented upon) are delightful which ensured a good nights sleep. The included breakfast was comprehensive and the staff exemplary, in helpfulness and courtesy. I couldn't have asked for more. We have made a fine choice with this hotel for our staff and I would recommend it to any person transiting on a long layover in CGK or simply breaking their journey-you will be so glad that you did so by staying at the Swiss-Belhotel Airport Jakarta. Highly recommended.
Great service and fantastic location. This will be our go-to hotel anytime we have to stay at your Jakarta airport. When we arrived at terminal 3 we called the hotel for directions. They sent two people to help with our luggage, we didn't even have to ask. It was particularly helpful because my wife is pregnant. The hotel was a five-minute walk to our check-in. Breakfast was offered from 2 am which was great because we needed to leave the hotel by 4 am. They also offered us a trolley to use for our luggage which made getting to the terminal much easier. They were out of queen or King beds but they sent someone to our room to push the twin beds together which was a nice accommodation. A recommendation for anyone who is taking a domestic flight the day before an international flight is to take Garuda or Citilink as they are the domestic airlines that fly into terminal 3 which is the international terminal. Other domestic airlines require you to change terminals. Because we flew Citilink from Central Java to Jakarta, it was very easy to get to the hotel and to our international flight in the morning.
This hotel’s is really helpful because it’s easy for me to get back the airport and one more thing here s a facility for the airport to hotel and it’s free. and for the Hotel nice, big room and clean. Friendly staff, I'll definitely come back here if I go to Jakarta. recommended to stay here.
This hotel provides free shuttle to the airport event when my flight was at 2 A. M in the morning. They also woke me up to catch the shuttle. So warm and nice hospitality.
I checked in late and stayed overnight to catch an early flight the following day. It turned out that it was not so close to the airport, you had to go around and the street to reach the hotel was small and dark. The street quality was not as good as expected. The surrounding was dark and it 's kind of worrying for a woman-solo traveler. The worst case about the room was the water heater did not work properly! Showered 2 times and the latter was lucky enough to enjoy"just warm"water. The only good thing was the free transport to the airport. Overall, I do not recommend this hotel.
I would reccomend this hotel if you only need place for transit, waiting for your next flight. Love the accommodation service, they can pick you up and bring you to airport (there ' s schedule for it). No complaint for hotel service, though there are no souvenier or big shops nearby. Good for you to rest while waiting, not for roaming around.