Happy and very satisfied for us to stay in Mercure Ancol, especially the receptionist staff Mrs. Rahma who gave us the first best experience to spend this weekend here. Mrs. Rahma very helpful and nice to us, and gave us early check in so we can enjoy the room early. Thanks for the hospitality. The room was spacious, clean, and have the best view to Sea. I'll recommend this Hotel to my colleagues and family. Thank You so Much Mercure Ancol. 👍.

Nice for staycation with family. Comfortable environment. Only the unused ship room feels a bit spooky. The room is comfortable and clean, only the bathroom needs to be cleaner.

Good for stay. But its a bit hard to order some food from online cause driver must paid Rp 20.000,- every entrance ancol pft.

Its stil OK, but when night comes, the lift not function, maybe for cost saving 😁.

It was great and nice hotel. Thank you for the good services.

Staying here when it was busy time. Everything was good but maybe need to upgrade the breakfast area as the buffet area lil bit small for its big hotel.

Great experience, great service, recommend.

bathroom is not good, there's only one desk to put things on

Very dirty place, the toilet, bed, ground everything is so dirty, very disgusting place. Make all body so itchy. Very smell place. Don't trust about the photo that post on the app, because already edited by filter. The bed spring so soft and will make your body get pain and make all your body itchy. I think they don't change the bed cover, even still have so many mark and dirty. Really really disgusting. So disappointed.