I really enjoy staying at this beautiful hotel when I spend short holiday with my family. Outstanding customer service from the staff who are always willing to go beyond and above to make your stay a memorable one. They are friendly, warm and engaging. The rooms are very clean and the beds are comfortable. The location is excellent as it is in the heart of Balikpapan. A short walk to some great restaurants and shops. Highly recommended
Room is not worth for the rates that we paid. Very old style rooms. Toilet and Bathroom at different places instead of at same place. Usually toilet and bathroom connected in same room. Also there is water leakage from bathroom while bathing coming out to bed area.
Excellent hotel with excellent staff, check in as per request, my family like food quality, view from my room to airport is amazing, my kids like it. But sometimes hard to find parking due to fully but the staff help me to fix it. Overall is amazing.