The positive: Hotel staff are friendly and willing to help. The location is good. We can view the mountains from our balcony. The not-so-positive, no lift and we can only go by stairs, which is very inconvenience when we bring big luggage. Fortunately, the hotel staff is more than willing to carry the luggage. The toilet I think smell not so good. The balcony door cannot be locked and the hotel staff is OK to assist locking the door every-time we want to go out.