Stayed here to watch a concert (like many others at the time) at the venue nearby and it was amazing. Decided last minute to book a stay here for convenience since only 15 minutes walk from the venue and did not regret a single thing. The price is on the higher side but you really get what you paid for. The service was excellent from the start, I was able to check in early in the morning, all the staffs (I mean like everyone) work their very best to provide the best service. I asked for extending a night and they accommodated so well. Room is excellent, breakfast has variety of choices too. Definitely would stay again if there 's an event nearby. Oh also I left my laptop charger by accident and they reached out via email really quick. Really appreciated it. Thank you so much Mulia!
The room so big, comfy and clean. For breakfast delicious, my children like swimming here, and the price cheap. Thank you aryadut and traveloka. We're happy in here🥰
best hospitality! we stayed 1 night for staycation, everything so smooth and easy. best part, staff nice and set up a birthday compliment for my daughter. protocol for covid safe is done very well, even when breakfast at resto thank you The Sultan!
Excellent. Very clean room, awesome view from 46th floors. Feeling private with swimming pool because no one at the same time swimming with us. 10/10 nice for staycation, near from MRT senayan, one building with FX sudirman. We're really happy staycation @harris fx sudirman. At 1st ramadhan.
Was great stay, they upgrade the room. Just few staff in Caspar that not really help with a few promo that offer online but seems like lack of information. Overall stay was great and also the best is the bed and pillows super
We booked a family suite room on the 5th floor. The place has amazing views and is very comfy. The capacity room is 4 people with 2 bedrooms. The master bedroom has a toilet inside meanwhile the 2nd bedroom is not. The other benefit is the kitchen has complete equipment and if you plan to have small activity with your family to cook here. It is the best place for you to book this. The balcony has a good view with a city view at night and morning time. The door has a smart door system 🙌. I will definitely come again here with my family or friend for a short escape. This is literally a hidden gem. Thanks, Upscale Suites. Please keep maintaining the cleanliness 😚😚
During the pandemic we've been stayed at several five stars hotels for a staycation. With that being said, we can say confidently that we had experienced the best service from all staffs here in Ritz-Carlton Pacific Place. The staffs were very accommodative. They know you, they call you by your name. They always made sure that we had all our needs fulfilled. The food was superb with so many variations from western to eastern and a mix of both. The room was spacious and clean, and the view was spectacular! Looking forward for our next stay!
Its my 2nd time stay here for concert near Senayan because its so closed by. Its comfortable enough to stay after concert and their hospitality was great. But maybe for receptionist please open on 6AM same like breakfast just like other hotels.
Overall the place was great, the experience was great, the room and bathroom clean. Service was so nice, great, friendly and very helpful staffs. Strategic location and so much foods outside. Thanks. And yeah will come back.