All staff was very helpful, our room upgraded to first class suite room 3017 for free. The room was big and clean, there are coffee maker, hairdryer, and iron. City view also amazing from lv 30 and very instagramable. Close to Thai Embassy Bus Stop, Scott Rd Bus Stop and walk about 7 min to Orchad MRT station. I would like to say ‘super recommended’! Will stay here in the next trip! Thankyou YOTEL for our amazing experience!
Hi … Booked to celebrate a family member's birthday. Checked in on 3 Dec. Smooth check-in, well done for the front office team … given room 1501. Spacious for a family of 4. Surprised when the hotel team delivered a nicely decorated fruit platter as a birthday gesture. Impressed with their service. They may notice it during check-in as occupants' particulars need to be documented due to the pandemic. The housekeeping team is very friendly. On the 2nd day, the Swimming pool was very clean. We book for an hour as the pool area is limited to 12 pax per hour. Checked out on 5 Dec. Superfast, just need to drop a card in the checkout dropbox, and off we go … 👍 Thank you York Hotel, a weekend well spent! Served by the awesome team during our stay 🙏🏻.
Room was a little dusty, the only downside! Hotel offers free shuttle to the nearby mall, pool was amazing and it opens from 7am till 10pm! Overall just felt like a 5 star stay. Would definitely come again. Service experience was 10/10.
I had the most pleasant stay here. I want to invite my family to stay here while they're coming to Singapore. The single bed is big enough for me and my baby. The breakfast also delicious. it is really awesome
Room was spacious and clean. Sound proof was great too. Can't really hear people at the corridor. Check in was smooth and staff were friendly. Will definitely come back again
Thank you for the free upgrade to Deluxe room for me and my family. I was surprised for the Birthday greeting cards as well as the chocolate by the front desk staff. Their way of handling the issue makes me worry free, especially with our request. Even the cleaners are friendly and helpful with the help ask. If got chance, will visit again.
I had a great stay at Holiday Inn Express Orchard Road. Check-in process was very smooth and the room was very clean, neat and tidy. Breakfast was very good. The location of this hotel has become the prime reason why I choose to stay.
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Good location. Walking distance to Somerset and Orchard for food. Bus station right in front of the hotel. Recommended to also have breakfast in the hotel. The room is spacious especially the bathroom. Also have balcony if you want to enjoy the afternoon outside your room.
I love the big window and the room was very clean. There is a water dispenser inside the room with hot and cold water. The check-in and check-out were very quick. Seems like this hotel is used a lot by my family so it feels pretty safe staying here. All in all this hotel is worth the price for staying in Singapore.
Room is clean, comfy, and well equipped. The staff were very kind too, food is halal and vast of selection. This not my first time here and will always back here
One of the best hotel in SG. Staff are so kind. They celebrate my birthday with a cake. Room are so clean and big. The bathroom also clean and with good amenities too. As a member of Accor, I really appreciate the service. For my vacation or business trip, I will choose one of Accor's hotels. Thank you
Good hospitality. We are arranged to lounge while waiting our room to be ready at check in time. Got upgrade for the 3rd night stay to superior city view. Very strategic location also!
I will definitely come back! Great service, amazing room ambience, and totally love the neighborhood. I don’t mind the distance to public transport, especially MRT, since I travel a lot by bus. The location is very convenient. Thank you for the awesome hospitality.
After seeing the reviews of other guests, I was a bit scared to bring my family to this staycation. But when I actually checked in/my stay things aren't that bad and actually me and my family quite like this hotel.- Booked 4 rooms for 3d2n.- Check in was seamless fast/efficient just need get everyone's ID and the key is ready. Staff explained to us the details such as free parking/booking of pools limit to 5 guest/- As our rooms got is without breakfast staff explained to us that is $ 10 per person. So we gave it a try for 1D. -When we stepped into our rooms we were quite happy first thing first, room with Singapore flyer view.- Rooms' TV with Netflix! -Rooms are clean and although was a bit old but I must say is big + clean! - Room amenities that they even provide hotel slippers/cotton stick/body lotion!- I must say that for the location/room size and cleanliness is most important definitely I will come back to this hotel again! My experience/stay was definitely a pleasant one. Things are not really that bad from what other guest review la. Maybe different people different expectations. But I find it good. Will definitely be back again soon!
I spent my honeymoon here and it was really satisfying! They upgraded my room into the suite one. Everything was beautiful and thoughtful, the room (included bathroom) was very clean, the breakfast was awesome, and it's very near to the station (only 1 min away!). I really had the most pleasant stay in here and if I go back to Sentosa, I will stay again at this hotel :)