Luxury Hotels in Sungai Petani

The room was clean, staff were attentive and professional and the food was both cheap and tasty.

Its my second time here and I really enjoy it. For me the problem only the swimming pool. The water look a bit cloudy and have a little tiny stuff there. And water at the ladies restroom so slow compare to gent. Might repeat to stay here if I stay at SP.

No Wi-Fi, no phone in the room (phone is located in the corridor outside). Had to call reception by our mobile. They said they would fix the Wi-Fi, then I waited for 3 days, no Wi-Fi at all. Not only is the room dirty, there are no bedside lamps. No water bottles provided, guests had to go to the corridor to get water from the water dispenser. Rooms located very far from the main reception area, away from restaurants, so be aware of being starving.

Clean and strategicalli located.

Location is good. However, the service of staff about the toilet bowl stuck with slower water that is unable to do anything and action. Fortunely, my wife knows about the method to clear it by using side pump water in order to push the stuck toilet out from the toilet bowl.

There is no toothbrush in the toilet but there were 2 bottles of shampoo! Toothbrush is more important than shampoo right? Last time when I was there, there were 2 toothbrushes, so I did not bring. Fortunately, the hotel staff was very helpful and willing to buy the toothbrush set for me and sent to our room half an hour later. The taps in the toilet were very tight to turn on & off. I can only use 2 power points only as the switches near the TV cannot be used. It was totally different environment from the year I came, 2020. The toilet is run down. My cousin cannot stand that she had to scrub the toilet herself!

Overall satisfy. Just that there is no tv channel.

Nice place to stay with kids. Theres free flow biscuit and tea at the pantry.

Room is spacious, the staffs are really helpful and friendly.

No story. Just a strategic places.