Dear hotel labuan point, unfortunately this hotel is a big disappointment due to the following: 1 - location wise. It's not walking distance if you want to grab nearby cafe, restaurants, mamak shops, and just for anything. The main building is located at parking lot infront of highway. Basically this hotel view is just parking lot from my window and houses. (more like a 2 star hotel) 2- room. (I stayed in a twin bed room) from the picture it looks spacious. BUT deceived when I entered the room. Space is limited my bed to the front table is small. Air conditioner is not cool even at 16°C (I was still sweating). The room smells stuffy, the bed is sticky?!?! Especially the blanket but they don't have new exchange when asked. Curtains. Was smelly. TOILET is neat, clean maybe. But smell!. Also I asked for extra key. They can't provide. So after leaving my room the room will be hot when I come back and it doesn't even cool. 3- hotel meal is expensive but mediocre. 4- service. Can I get at least a smile?! Or good positive attitude at the reception. Don't even get me started about the lobby. It is boring. HOT. Goodness gracious. Thank you but I have to say this is a 2 star hotel. Even that rate is out of my kindess.