The room is very very dirty. Damp and mould is everywhere on walls, floor and ceiling. The bed and pillows smell terrible make me wonder if they ever clean or change the bed sheet and pillow for new guest. I can even found hairs and marks in different colours and shapes on the bed.
The check-in time is a 2PM sharp!🙄 I would say the guest service lady at reception is hard selling for transportation & tours. Which made me feel uncomfortable with her! All bicycles you need to pay for rental, the charge per day.📌And also charge for the bottles of drinking water in the room. The spacious rooms are nice and clean. The beds, blanket & pillows are comfortable. We got the swimming pool view. Breakfast is not variety as other reviews but acceptable. Location is in walking distance to walking street & Hoi An ancient town.
Travelling with 3kids. So we need spacious room. We got 2 bed in a room. Owner was kind. The hotel just so hommy 💕. Near by the night market to riding the boat.
I was complaining the hotel. I booked for 3 room and chose pay at hotel. When I there the lady’s said she didn’t lock the room for me. We feel like homeless with big luggage.
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