Apartment in Balok

I love very much. Cherating Inn! Will come back again In Shaa Allah. The room is so spacious for a big family like me. 8 persons, comfortable, and clean. Swimming pool is just in front of our room. Only food is just so so.

Poor maintenance, broken fixtures & room door, peeling paint, outdated decoration and unpleasant smells (room and outdoor)

A lot of noise which can't sleep well, dirty floor and bathroom.

Staffs were friendly, pool was okay, facility was great however toilet and bedroom cleanliness can be improved. Overall were okay. Can revisit next time. Thanks.

Pleasant stay with the access to beach. Such superb clean and hygiene apartment. Everything is great!

Location of the hotel is great. Short distance from city center. We love the beach and swimming pool. Our kids really had a great time. We also requested for a late check out at 1pm and they gladly allow it. Overall we had a great stay.

The villa is like flying business class, but staying at the chalet feels like two level down economy, if there's any.

the worst management service ..will not recommend to anybody to stay

1) Check in staff was good and tolerance. However, check out staff very rude and don't have a good personality. Is the villa is your property the way you handle us? FYI, we check in on 6 plus PM, 2) Not worth the money, beach no good, too much rock plus no beach guard, breakfast and dinner limited choice, breakfast also has limited time. 3) Discrimination? There is two types of room preparation we heard when we arrive at hotel lobby. One is room preparation for VIP and another one is for common people like us I guess. 4) There is an insect/fly at the room ceiling (2 single bed) and toilet room. I have a picture with me if the hotel want to see it. Must understand pay around 2k per villa it must be clean well and supposedly there is no differences between VIP or common people. If you want to treat them only then only open for them nor for another guest like us. Thank you very much.