The staff collected 12 ringgit per night tourist tax, aren't traveloka collected when we book the hotel? Why other hotel don't do that? Double charged?
The hotel is old. Everything is old in the room. The toilet was very smelly, even it 's cleaned, made us can't sleep. The towels are old, dull and torn. No slippers, no face tissue. But, the wifi was OK.
Its a good experience clean room etc. But 3pm check in time was not something that we sign up for it should be earlier. No idea if that 's nationwide policy or just sunway policy.
Great work, my second time stay here and always had great time, hotel staff are wonderful and great personality. Keep up the great work guys. Very recommended.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia