Villa in Pusok

Toiletries are not complete, there is no electric kettle available, even rugs are not provided, there had been a problem in their water pump and instead of informing the guests about the problem they waited for us to complaint and did not even offer us a solution. we end up requesting for pail of water. we have to request everything before it can be available. a good customer service and experience must be applied.

We had a great time in bellavista the staff are very friendly and easy to talk❤️⭐️

Had a good night sleep at this hotel. Breakfast was good, too! Spacious and clean room. Free shuttle to and from airport. The only downside is that the lobby of hotel it located at the third floor of the building and you have to use the stairs as there’s no elevator available for use. But overall, we loved our stay at Dulcinea. We’ll definitely be back. Thank you to all the helpful staff!

Clean and comfy accommodation.

We arrived around 8pm. We ask the guy from the lobby for free water and he told us it is in our room. Then we went in our room. Since we still have with us our water bottles. We didn't bother to ask as we arrive in our rooms without the water. On the next morning. I ask the girl and the lobby for our free water and told us. There us no free water. It is 15pesos for 350ml water. Then instead of whining I just bought it since I needed it. Next issue is the room. It is smelly. Maybe it is the carpet in floor that retains its smell. And it has very dirty curtains. How much would it cost to buy new sets of curtains. So filthy. Unhygienic. 3rd issue. The room is not that sound proof. The occupants next door are shouting. We open the tele and increase its volume to mask the noise outside. Its for the low price that we paid for. But there is a lot of low cost rooms/hotels/hostels with free water, clean rooms, and noise proof rooms. 😕. Sorry but we r not so happy about this.

Just one odd comment. Their shower faucet sprays sideway. I was having hardtime filling in the timba.

Great location, accommodating staff, very good breakfast (buffet). However, rooms are a bit old, our room has defective shower, bathrooms are a bit dirty. Air conditioning units are old, ours emitted smoke, sparked somewhere, but the staff sent maintenance urgently. Overall, they might need to consider renovating/improving the hotel.