I had booked a non smoking room but they provided me a smoking room which made me sick. I had requested to change to the other room but cannot. The staff at counter hard to communication in English.
The staffs are very nice and polite. This was our second stay. Love the view from our room (corner room) and the big bath tub. There are construction at another side, so they provided earplugs in our room but the noise didn't bother us.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia