Hotels near Big Ben

Nice place, the room is clean and spaces.

Really terrible hotel, staff not friendly at all, they charged me 1 pound for each minute late check out. I lost my passport in my room and I asked for a minute to find ot out, I was late about 10 minutes checking out, and they asked me to pay 1 GBP for every 1 minute. Terrible, the hotel room is not equipped with air conditioner, feels very hot in summer and I can barely sleep.

The area is very OK and very close to paddington station, and lots of food around. Famous landmarks also can be reached on foot. Room was quite small for 3 people but we managed to fit. Hot water was working.

1. When at first time came to the room, the glass window already cracked. 2. Days 2, started on 4.30 until 07.00 AM, there was no water in bathroom. 3 times calling no responses. I have to go down to reception to complained. So I suggested to give the other room just to shower. They give in the other tower room.

Very bad hotel. Bad service and bad staff.

For a hotel/apartment, the room is really spacious with its own kitchen set and dining table. Located in walking distance to Trafalgar Square and very near Embankment station & mini markets made it pleasant to walk around the area. There is also a coffee machine available for guests at the lobby. Few of the front office staff were friendly and helpful. Just wished that the rest of the staff also have such attributes. For such a large room, the TV could have been a bigger size as it was too small to watch, although the variety of channels was great. Room cleaning was done for a minimum stay of 6 nights, so we had to make due with our trash for our 3 nights stay there. Overall it was still an enjoyable stay for us.

The location of the hotel is grand and safe for solo travellers. Plenty of amenities around-tesco, cafes and Tube stations, Charring Cross and Covent Garden are within walking distance. You can also choose to take a bus as bus stops near the hotel have buses that bring you to attractions and shopping area. There are also two theatres nearby if you want to catch a musical. Highly recommend!

Walking distance to Bayswater & Queensway underground, halal eateries, tesco and Boots pharmacy. Clean and well maintained room.

The room was too small to keep all the stuff. Too many people in one room, and it was a nightmare when you need to share the room with guys who snore at night!! The ensuited bathroom was as small as the bed, I need to use the bathroom outside. Some are smelly too. The fridge in the kitchen was full of stuff, dirty. And the most importantly, I think the worst of all is the staff. They are terrible, they seem unsatisfied when I need something. Well, just don't be the receptionists if you don't have service-mined please!! I recommend all you guys, just don't come here.

Perfect location and great service. Good value except for the breakfast