The staff was convinced they had given us an extra towel that was then missing, and it became a big deal to try and sort out. The staff seemed more concerned with finding a towel, that wasn't even nice, than with customer service.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia